Patient Admissions Specialist

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Job Overview

Are you seeking a pivotal position within the NHS? If you possess the ability to act swiftly, demonstrate initiative, and embrace challenges, the Urology Team may have the perfect opportunity for you.

We are in search of a dedicated and proactive Patient Admissions Specialist to oversee the management of waiting lists within the Urology Department. The ideal candidate will play a crucial role in the Admissions Team, delivering a professional and high-caliber service consistently.

Key Responsibilities

The successful applicant will provide vital support to ensure that all Urology patients are scheduled promptly and efficiently, while also assisting the Urology Team in meeting national performance benchmarks. Proficiency in IT systems is essential for booking patients, communicating with a diverse range of internal and external staff, and liaising with patients and their families. Exceptional communication skills are a prerequisite for this position due to the nature of the responsibilities and team interactions.

About Our Organization

Gloucestershire Hospitals NHS Foundation Trust stands as the largest employer in the region, with a workforce exceeding 8,000 staff members, making us one of the largest NHS trusts in the UK. We provide a generous annual leave package, competitive bank rates, access to the esteemed NHS Pension Scheme, discounts at local shops and services, and a variety of health and well-being resources. Additional benefits include access to on-site childcare facilities, flexible working arrangements, discounted public transport, and various reward and recognition initiatives.

Our Head and Neck team is currently undergoing significant transformations, presenting an exciting opportunity to enhance patient services. This is a remarkable time for new team members to engage in these changes, acquire extensive knowledge and experience, and become part of a supportive and enthusiastic environment.

Job Duties

For further details regarding the primary responsibilities associated with this position, please refer to the attached job description and person specification.

Candidate Profile

Qualifications

Essential

  • Good General Education (GCSE English and Maths A-C) or Level 9-4
  • Business Administration NVQ Level 3 or equivalent experience in an administrative capacity

Experience

Essential

  • Proficiency in a range of Microsoft Office applications (e.g., Word, Excel, Outlook)
  • Experience in public-facing roles or customer service

Desirable

  • Background in Healthcare
  • Experience in a fast-paced environment
  • Familiarity with managing surgical waiting lists and knowledge of the 18-week RTT pathway

Skills and Knowledge

Essential

  • Strong communication and customer care skills, both written and verbal, demonstrating empathy and compassion
  • Excellent organizational abilities and capacity to multitask
  • Problem-solving aptitude
  • Attention to detail, particularly in the face of predictable interruptions
  • Capability to handle stressful situations and sensitive matters

  • Patient Admissions Specialist

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Overview Are you seeking a pivotal position within the NHS? If you thrive in dynamic environments, demonstrate initiative, and embrace challenges, the Urology Team may have the perfect opportunity for you. We are in search of a dedicated and proactive Patient Admissions Specialist to oversee the management of waiting lists in the Urology Department...

  • Admissions & Discharge Specialist

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Sue Ryder Full time

    About Us Sue Ryder Leckhampton Court Hospice is Gloucestershire's only inpatient unit dedicated to providing specialist palliative care. We offer a range of services, including inpatient care, home-based support, and virtual consultations through our day hospice and outpatient programs. Our mission is to empower patients to live their best lives...

  • Admissions and Discharge Coordinator

    7 hours ago

    Cheltenham, Gloucestershire, United Kingdom Sue Ryder Full time

    About the RoleWe are seeking an experienced and skilled Admissions and Discharge Coordinator to join our team at Sue Ryder Leckhampton Court Hospice. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth flow of patients through our services.Key ResponsibilitiesLead on improving and sustaining admissions and flow...

  • Admissions and Discharge Coordinator

    10 hours ago

    Cheltenham, Gloucestershire, United Kingdom Sue Ryder Full time

    About the RoleWe are seeking an experienced and skilled Admissions and Discharge Coordinator to join our team at Sue Ryder Leckhampton Court Hospice. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth flow of patients through our services.Key ResponsibilitiesLead on improving and sustaining admissions and flow...

  • Admissions & Discharge Coordinator

    2 months ago

    Cheltenham, Gloucestershire, United Kingdom "Sue Ryder" Full time

    "Admissions and Discharge CoordinatorSue Ryder Leckhampton Court HospiceChurch Rd, Leckhampton, Cheltenham GL53 0QJ7.5 Hours per week (Every Friday)£ per annum pro rataBe there when it mattersThere has never been a more important time to provide high quality, specialistend-of-life care to support patients and their families.About usOur hospice is...

  • Urology Admissions and Secretarial Team Supervisor

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Supervisor to join our Urology Department at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for supervising the provision of an efficient Urology admissions and secretarial team.Key ResponsibilitiesSupervise and manage a team of...

  • Private Patient Officer

    6 days ago

    Cheltenham, Gloucestershire, United Kingdom NHS Jobs Full time

    Job SummaryWe are seeking a highly organized and diligent individual to join our team as a Private Patient Officer - Band 3. The successful candidate will be responsible for ensuring that private patient referrals are handled efficiently and effectively.Key ResponsibilitiesEnsure that private patient referrals are dealt with promptly and...

  • Private Patient Officer

    5 days ago

    Cheltenham, Gloucestershire, United Kingdom NHS Jobs Full time

    Job SummaryWe are seeking a highly organized and diligent individual to join our team as a Private Patient Officer - Band 3. The successful candidate will be responsible for ensuring that private patient referrals are handled efficiently and effectively.Key ResponsibilitiesEnsure that private patient referrals are dealt with promptly and...

  • Senior Patient Flow Coordinator, Band 4

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Care Coordinator to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our discharge planning team, you will play a vital role in ensuring the smooth transition of patients from our acute hospital to their onward care providers.Key ResponsibilitiesTo...

  • Obstetrics and Gynaecology Patient Administrator, Band 3

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Overview Position: Patient Administrator - Band 3 (30 hours per week) Are you seeking a rewarding and diverse position within the NHS? The Obstetrics and Gynaecology Department is eager to welcome a Patient Administrator to our dedicated team. Our department comprises Patient Administrators and Waiting List Administrators who deliver exceptional...

  • Senior Patient Flow Coordinator, Band 4

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Patient Flow Coordinator to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our Onward Care Team, you will play a vital role in ensuring the smooth transition of patients from hospital to community care.Key ResponsibilitiesTo independently case manage the...

  • Senior Patient Flow Coordinator, Band 4

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Patient Flow Coordinator to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our Onward Care Team, you will play a vital role in ensuring the smooth transition of patients from hospital to community care.Key ResponsibilitiesTo independently case manage the...

  • Empowering Patient Wellbeing: Social Prescribing Specialist

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full time

    St Paul's Primary Care Network is seeking a dedicated and compassionate Social Prescribing Specialist to join our team. In this role, you will play a vital part in improving the health and wellbeing of our patients by connecting them with essential community resources and support services. As a Social Prescribing Specialist, you will act as a bridge between...

  • Patient Care Specialist

    6 hours ago

    Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key ResponsibilitiesBuild strong relationships with patients and provide regular...

  • Patient Care Specialist

    9 hours ago

    Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key ResponsibilitiesBuild strong relationships with patients and provide regular...

  • Patient Care Support Specialist

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Sixways Full time

    Position Overview Sixways Clinic is a welcoming and innovative healthcare facility. We are seeking a skilled Patient Care Support Specialist to join our dedicated and collaborative nursing team. Work hours are flexible and can be discussed during the interview process. Key Responsibilities The ideal candidate will possess experience in a General...

  • Hepatology Clinical Nurse Specialist, Band 6

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Position Overview Hepatology Clinical Nurse Specialist, Band 6 (30 hours per week) We are pleased to announce a unique opportunity within the Hepatology division for a Band 6 clinical nurse specialist to engage in a part-time role of 30 hours weekly across four days. The ideal candidate will possess a strong interest in Hepatology and have prior...

  • Failsafe Officer

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Ophthalmology team as a Failsafe Officer. The successful candidate will be responsible for ensuring that patient wait times are managed effectively and efficiently, working closely with consultants, patients, medical and nursing staff, and other departments to achieve...

  • Failsafe Officer

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Ophthalmology team as a Failsafe Officer. The successful candidate will be responsible for ensuring that patient wait times are managed effectively and efficiently, working closely with consultants, patients, medical and nursing staff, and other departments to achieve...

  • Veterinary Nurse

    2 days ago

    Cheltenham, Gloucestershire, United Kingdom Bright Leaf Recruitment Full time

    Job DescriptionJob Title: Equine Registered Veterinary NurseJob Type: Full-timeLocation: CheltenhamJob Description:We are seeking an enthusiastic and experienced Registered Veterinary Nurse to join our team at our busy equine practice. As an Equine Registered Veterinary Nurse, you will be responsible for providing high-quality nursing care to our equine...