Obstetrics and Gynaecology Patient Administrator, Band 3
3 weeks ago
Job Overview
Position: Patient Administrator - Band 3 (30 hours per week)
Are you seeking a rewarding and diverse position within the NHS? The Obstetrics and Gynaecology Department is eager to welcome a Patient Administrator to our dedicated team.
Our department comprises Patient Administrators and Waiting List Administrators who deliver exceptional support to Consultants and Specialist Nurses in both Inpatient and Outpatient services. Our team collaborates closely with Administration Team Leaders to ensure effective management and cross-cover for the broader team, reporting directly to the Operational Support Manager.
We pride ourselves on being a dynamic and evolving team, addressing the demands and challenges of our services. Our supportive environment fosters teamwork, allowing us to assist one another through varying workloads while promoting individual growth and career advancement.
Key Responsibilities
As a Patient Administrator, your role will include:
- Delivering a confidential and efficient administrative service to the Obstetrics and Gynaecology Consultants and their Medical Team, facilitating optimal patient care and specialty services.
- Collaborating with the administration team to ensure consistent service delivery and adequate administrative support.
- Adopting a flexible approach to meet Consultant Team and Trust objectives, including timely typing, resolving patient inquiries, maintaining accurate records, and supporting the Admissions Team.
- Reviewing Consultants' Waiting Lists to enhance patient pathways and maximize clinic utilization.
We are looking for motivated, enthusiastic, and diligent individuals who align with our commitment to continuous improvement and high-quality patient-centered care. This role is crucial in maintaining the patient's relationship with the Clinical Team.
Ideal candidates will possess strong communication, organizational, and time management skills. You should be a friendly, positive team player with excellent interpersonal abilities, capable of working under pressure while maintaining composure and attention to detail.
About Gloucestershire Hospitals NHS Foundation Trust
As one of the largest hospital trusts in England, Gloucestershire Hospitals NHS Foundation Trust operates from two general hospitals, providing a wide range of acute elective and specialist services. Our dedicated team of over 8,000 staff members is committed to delivering 'Best Care For Everyone'.
Benefits
- Generous Annual Leave Allowance starting at 27 days plus Bank Holidays, increasing to 33 days.
- Access to the NHS Pension Scheme.
- Health and Well-Being Hub and Employee Assistance Programme.
- On-site Nurseries.
- Discounted Public Transport.
- Supportive working environment with regular supervision.
- Diverse learning opportunities, including Apprenticeships.
- Flexible Working arrangements.
- Reward and Recognition Schemes.
Working with us also provides access to discounts at local shops, restaurants, and services, along with a Blue Light Card for additional savings across various categories.
Essential Qualifications
- GCSE grade C or above (or equivalent) in literacy and numeracy, NVQ level three in administration or equivalent experience.
- Proficient typing and keyboard skills.
- Basic knowledge of Microsoft Office applications including Word, Excel, and Outlook.
- IT proficiency for effective use of hospital computer systems.
Experience and Skills
- IT experience with Microsoft Office packages.
- Proven organizational skills with the ability to prioritize tasks and meet deadlines.
- Strong interpersonal skills for effective communication with internal and external stakeholders.
Additional Information
Candidates should demonstrate a professional telephone manner, excellent written and verbal communication skills, and the ability to work both independently and collaboratively within a team.
If you are interested in learning more about this opportunity, please reach out for further information.
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