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Private Patient Officer

2 months ago


Cheltenham, Gloucestershire, United Kingdom NHS Jobs Full time
Job Summary

We are seeking a highly organized and diligent individual to join our team as a Private Patient Officer - Band 3. The successful candidate will be responsible for ensuring that private patient referrals are handled efficiently and effectively.

Key Responsibilities
  • Ensure that private patient referrals are dealt with promptly and efficiently
  • Communicate with all grades of staff on a range of matters related to private and overseas patients
  • Negotiate procedure slots with specialty booking teams for private patient procedures
  • Arrange pre-admission tests to confirm patients' suitability for procedures, if required
  • Implement Department of Health regulations regarding Overseas Patients charges
  • Interview Overseas Patients to determine their status and entitlement to free NHS treatment
  • Identify all private and overseas outpatients, ensuring legal documentation is completed and total income is identified
  • Use in-house patient administration system to check information on patients, outpatient appointments, and results
  • Raise invoices relating to private patient and overseas patient treatment on an outpatient basis and occasionally on an in-patient basis when required
  • Cover colleagues during absences, annual leave, or sick leave, as required
Requirements
  • Ability to work flexibly within a team, sometimes under instruction and sometimes under their own direction
  • Ability to communicate clearly and confidently, sometimes in a sensitive manner or in sensitive environments
  • Ability to work quickly and accurately using own judgment and initiative as appropriate