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Patient Care Support Specialist
2 months ago
Position Overview
Sixways Clinic is a welcoming and innovative healthcare facility. We are seeking a skilled Patient Care Support Specialist to join our dedicated and collaborative nursing team.
Work hours are flexible and can be discussed during the interview process.
Key Responsibilities
The ideal candidate will possess experience in a General Practice environment. The role requires familiarity with clinical systems and the ability to accurately input patient data. The responsibilities include, but are not limited to:
- NHS Health Assessments
- Electrocardiograms (ECGs)
- B12, shingles, flu, and pneumonia vaccinations
- Wound management (as per established care plans)
- Stitch removal
- Blood sampling (Phlebotomy)
- Inventory management and supply rotation
- Support for Infection Control and Prevention initiatives
About Our Practice
We are a six-partner practice with a well-established nursing team that includes 2 Advanced Nurse Practitioners, 3 Practice Nurses, 1 Healthcare Assistant, and 2 Phlebotomists. Our facility features a bright and spacious nursing area with dedicated treatment rooms. We prioritize a healthy work-life balance for our staff and are part of a robust Primary Care Network, committed to delivering high-quality medical services to our patient population.
Job Duties
The successful candidate will be responsible for providing treatment room services in a General Practice setting, collaborating with physicians and nursing staff to deliver medical care to patients. Specific duties include:
- Administering treatment room services, including:
- NHS Health Assessments
- Phlebotomy
- Wound care
- Injections for B12, shingles, flu, and pneumonia
- Stitch and suture removal
- Managing the Treatment Room:
- Ensuring the availability and cleanliness of necessary equipment in accordance with infection control standards.
- Maintaining infection control protocols.
- Documenting patient clinical information in the electronic health record system.
- Engaging in evidence-based practices.
- Being aware of child health and protection policies, including local referral procedures.
- Working in alignment with practice protocols to support the clinical team.
- Upholding patient confidentiality and verifying patient identification.
- Communicating effectively with clinicians regarding any concerns.
Candidate Profile
Qualifications
Essential
- GCSEs in English and Maths (grades A to C)
Desirable
- Relevant qualification as a Healthcare Assistant
- Level 2 Safeguarding training
Experience
Essential
- Experience in a healthcare setting, preferably in primary care.
- Ability to accurately document clinical notes.
- Consistently maintain confidentiality, demonstrating compassion and respect for patients, families, and colleagues.
- Experience with clinical systems such as SystmOne and EMIS.
Personal Attributes
Essential
- Effective communication skills and an understanding of patient needs.
- Problem-solving abilities with a focus on accurate information processing and data interpretation.
- Flexibility and adaptability in approach.
- Commitment to ongoing professional development.
- Ability to work collaboratively within a team.
