Client Service Coordinator
5 days ago
We are seeking a highly organized and customer-focused individual to join our Client Solutions department as a Client Relations Administrator.
Key Responsibilities:
- Provide exceptional customer service through various communication channels, ensuring service standards are met.
- Manage multiple queries and prioritize tasks to meet deadlines and deliver results.
- Collaborate with colleagues and partners to achieve the best outcomes for customers.
- Identify and drive business improvements to enhance customer experience.
- Take ownership of development and growth opportunities to enhance skills and knowledge.
Requirements:
- Highly organized and efficient time management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proactive and results-driven approach to customer service.
- Desirable: Previous experience in a customer-facing role or pension platform knowledge.
What We Offer:
- A comprehensive benefits package, including competitive salary, annual reviews, and performance-linked bonus.
- Opportunities for hybrid working and flexible working arrangements.
- Private medical insurance, cycle-to-work scheme, and employee assistance program.
- Support from trained mental health first aiders and menopause ambassadors.
About Us:
Greenbean is a dynamic and collaborative company that values customer satisfaction and employee growth. We offer a supportive and inclusive work environment, where you can develop your skills and contribute to our success.
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