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Client Relationship Manager
2 months ago
CBW Staffing Solutions Ltd is on the lookout for a committed professional to fill the role of Account Manager. This position entails overseeing a prominent commercial property and managing a dedicated maintenance team.
Key Responsibilities:- Maintain high levels of client satisfaction
- Possess comprehensive knowledge of the service contract
- Achieve contractual KPIs and SLAs
- Participate in strategic discussions with clients
- Coordinate reactive and planned maintenance tasks for timely execution
- Provide effective leadership and management to the onsite team
- Recognized apprenticeship with qualifications in electrical or mechanical fields
- Proven experience in managing operations across multiple sites
- Strong problem-solving abilities under pressure
- Excellent people management capabilities
- Outstanding communication skills
If you are dedicated to delivering exceptional service and wish to join a respected organization in the facilities management sector, we encourage you to submit your updated CV for consideration.