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Client Relationship Manager

2 months ago


Dalkeith, Midlothian, United Kingdom CBW Staffing Solutions Ltd Full time
Account Manager for Facilities Management Provider

CBW Staffing Solutions Ltd is on the lookout for a committed professional to fill the role of Account Manager. This position entails overseeing a prominent commercial property and managing a dedicated maintenance team.

Key Responsibilities:
  • Maintain high levels of client satisfaction
  • Possess comprehensive knowledge of the service contract
  • Achieve contractual KPIs and SLAs
  • Participate in strategic discussions with clients
  • Coordinate reactive and planned maintenance tasks for timely execution
  • Provide effective leadership and management to the onsite team
Qualifications:
  • Recognized apprenticeship with qualifications in electrical or mechanical fields
  • Proven experience in managing operations across multiple sites
  • Strong problem-solving abilities under pressure
  • Excellent people management capabilities
  • Outstanding communication skills

If you are dedicated to delivering exceptional service and wish to join a respected organization in the facilities management sector, we encourage you to submit your updated CV for consideration.