Medical Secretary/ Administrator

1 week ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job Summary

An exciting opportunity to join our busy Respiratory Medicine Department as a full-time Medical Secretary/Administrator at University Hospitals Birmingham NHS Foundation Trust. The post holder will provide a comprehensive and efficient secretarial service to Consultants and other healthcare professionals in a fast-paced environment.

Main Responsibilities

  • Provide a complete confidential general and medical secretarial/administrative service for the Consultant(s) and medical teams.
  • Be the main point of contact for all patient enquiries and queries from other healthcare professionals into the department.
  • Work effectively and flexibly as part of a team to meet the needs of the services.
  • Confidently deal with people at all levels.
  • Demonstrate an understanding of equality and diversity.
  • Have a mature, open, and flexible approach to work.
  • Demonstrate care and compassion.
  • Have good interpersonal and communication skills.
  • Have good organisational skills.
  • Be a team player.
  • Be conscientious.
  • Be able to demonstrate reliability, motivation, and commitment.
  • Be able to travel to multiple sites.

About Us

We are a leading NHS Foundation Trust in the UK, recognised for our commitment to creating a kind and inclusive environment. Our vision is to Build Healthier Lives, and we strive to achieve this by investing in the health and wellbeing of our staff, offering flexible working, and providing a wide variety of training and development opportunities.

Person Specification

  • Good general education (e.g. GCSE English and Maths A-C)
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • Working knowledge of medical terminology
  • Experience of working as a Medical Secretary
  • Experience of dealing with the public/customer service experience
  • Experience of working with a range of Microsoft Office packages (Word, Excel, and Outlook)
  • Experience of using IT systems
  • Experience of working in healthcare
  • Good organisational skills
  • Able to use own initiative and deal with the unpredictable
  • Able to work under pressure and to multi-task
  • Able to work to deadlines

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