Medical Secretary Supervisor

2 months ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team in the Cardiology Department at University Hospitals Birmingham NHS Foundation Trust. As a key member of our secretarial team, you will provide exceptional administrative support to our consultants and medical staff, ensuring the smooth operation of our department.

Key Responsibilities

  • Provide efficient and effective medical secretarial support to Consultants and other medical staff, assisting in the organisation of their workload.
  • Act on your own initiative and provide cross-cover for other secretaries as necessary to facilitate an effective service.
  • Manage and progress results of patient investigations and prioritise and action according to clinical need, with guidance from the medical team.
  • Organise your own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales.
  • Arrange and prioritise meetings and case conferences as appropriate.
  • Work collaboratively as part of an integrated team, adhering to National and Trust legislation, guidelines, policies, procedures, protocols, and code of conduct.

Requirements

  • Maths and English GCSE, A*-C/9-4.
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment.
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.
  • Experience of working as a Medical Secretary, dealing with the public/customer service experience, working with a range of Microsoft Office packages, using IT systems, and working in a healthcare environment.
  • Good organisational skills, able to use your own initiative and deal with the unpredictable, work under pressure, and to multi-task.
  • Good communication/customer care skills, both written and verbal, demonstrating sympathy and compassion.
  • Ability to deal professionally with enquiries from staff, patients, and visitors, understand confidentiality, and apply the principles in everyday working practice.

About Us

University Hospitals Birmingham NHS Foundation Trust is a leading NHS Foundation Trust in the UK, recognised for our commitment to delivering high-quality patient care. We are dedicated to creating a positive and inclusive work environment, where our staff can thrive and reach their full potential.

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