Medical Secretary Supervisor

3 weeks ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include typing dictation, booking outpatient appointments, answering patient queries, and managing consultants' clinics to meet service provision and Trust targets.

The Haematology Department is a busy and demanding department that delivers care across multiple sites. This is a fantastic opportunity for a Medical Secretary who relishes a challenge and is able to work under pressure.

The ideal candidate will hold a good general education, business administration NVQ level 3 or equivalent experience in a clerical environment, and an AMSPAR Certificate or equivalent qualification. They will also have experience of working as a Medical Secretary, dealing with the public, and using Microsoft Office packages.

Main Duties

  • Provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team.
  • Assume responsibility for the daily management of the medical team diary.
  • Touch type from audio and/or shorthand clinical letters and results letters.
  • Use Microsoft Office Software programmes to produce clinical letters and other relevant correspondence.
  • Provide day-to-day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.
  • Provide and be responsible for the training of Medical Secretary trainees.
  • Sort, distribute, and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action.

About Us

University Hospitals Birmingham NHS Foundation Trust is a leading NHS Foundation Trust in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. We are committed to creating the best place for our staff to work, with a focus on investing in their health and wellbeing, offering flexible working, and providing a wide variety of training and development opportunities.

We are an inclusive organisation that values diversity and promotes equality of opportunity. We are committed to creating a kind and inclusive environment where every voice is heard, and every individual can reach their true potential.

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