Medical Secretary Supervisor

3 weeks ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job Summary

We are seeking an experienced Medical Secretary to join our team at University Hospitals Birmingham NHS Foundation Trust. As a Medical Secretary, you will provide a comprehensive and efficient secretarial service to our Consultant(s) and their medical team.

Main Responsibilities

  • Provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team.
  • Organise meetings, prepare agendas, and take minutes.
  • Organise case conferences, seminars, and travel arrangements.
  • Assume responsibility for the daily management of the medical team diary.
  • Provide a point of contact for GPs and other healthcare professionals, as well as patients and their relatives.
  • Understand the patient pathway and provide information and reassurance in a professional manner.
  • Deal with queries and instigate appropriate action.
  • Use various Microsoft Office software programmes, including Outlook, Word, PowerPoint, Excel, and Access, to produce clinical letters and other relevant correspondence.
  • Provide day-to-day supervision to secretaries and clerical officers, allocating and monitoring work on a daily basis.

About Us

University Hospitals Birmingham NHS Foundation Trust is a leading NHS Foundation Trust in the UK. Our vision is to build healthier lives, and we are committed to creating a kind and inclusive environment where every voice is heard.

We offer a wide range of training and development opportunities to support your personal and career development objectives. We are committed to ensuring that our staff are treated fairly and feel that they belong.

As a Medical Secretary, you will be working in a busy environment, and you will need to be able to work under pressure and to deadlines. You will also need to be able to use your own initiative and deal with unpredictable situations.

Person Specification

  • Good general education (e.g. GCSE English and Maths A-C)
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • AMSPAR Certificate or equivalent qualification or equivalent knowledge of medical terminology
  • Working knowledge of medical terminology
  • Experience of working as a Medical Secretary
  • Experience of dealing with the public/customer service experience
  • Experience of working with a range of Microsoft Office packages (Word, Excel, and Outlook)
  • Experience of using IT systems
  • Experience of working in healthcare
  • Good organisational skills
  • Able to use own initiative and deal with the unpredictable
  • Able to work under pressure and to multi-task
  • Able to work to deadlines

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