Medical Secretary

5 days ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job Summary

The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team within Chemical Pathology. By personally assisting with the administrative workload, the Medical Secretary -- Supervisor will enable the Consultant(s) and their medical team to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.

Main Duties of the Job

  • Provide excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate
  • Provide a point of contact for patients/relatives/carers, GPs and other Health Care Professionals who can be emotional and highly distressed, ensuring that any language or other communication barriers are overcome
  • Provide effective communication and problem solving both face to face and via telephone
  • Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with difficult situations
  • Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively

Responsibilities

  • Work collaboratively as part of an integrated team
  • Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct and ensure they are adhered the across the team
  • Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services

Requirements

  • Maths and English GCSE, A*-C/9-4
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • Experience of working as a Medical Secretary
  • Experience of dealing with the public/customer service experience
  • Experience of working with a range of Microsoft Office packages
  • Experience of using IT systems
  • Experience of working in a healthcare environment
  • Good organisational skills
  • Able to use own initiative and deal with the unpredictable
  • Able to work under pressure and to multi-task
  • Able to work to deadlines

About Us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

  • Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can
  • Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives

We are committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

  • Medical Secretary

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the partners,...

  • Medical Secretary

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the partners,...

  • Medical Secretary Supervisor

    1 month ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. As a key member of the secretarial team, you will provide full secretarial support to consultants and their clinical teams, ensuring a professional and high-quality PA/Secretarial and...

  • Medical Secretary Supervisor

    1 month ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. As a key member of the secretarial team, you will provide full secretarial support to consultants and their clinical teams, ensuring a professional and high-quality PA/Secretarial and...

  • Medical Secretary

    1 month ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide high-level administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide administrative support to our...

  • Medical Secretary

    1 month ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide high-level administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide administrative support to our...

  • Medical Secretary

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the partners,...

  • Medical Secretary

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the partners,...

  • Medical Secretary

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the...

  • Medical Secretary

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the...

  • Medical Secretary

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the...

  • Medical Secretary

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Church Road Surgery Full time

    Job Title: Medical SecretaryJob Summary:We are seeking an experienced and skilled Medical Secretary to join our team at Church Road Surgery. As a Medical Secretary, you will provide administrative support to our clinical and management teams, ensuring the smooth operation of our practice.Main Responsibilities:Provide high-level administrative support to the...

  • Medical Secretary Supervisor

    3 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    3 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    4 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    4 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    2 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    2 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams. Key responsibilities include...

  • Medical Secretary Supervisor

    1 week ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Secretary Supervisor to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will provide full secretarial support within the Haematology Department, taking a lead role in supporting consultants and their clinical teams.The ideal candidate will have...

  • Medical Secretary Supervisor

    3 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job SummaryWe are seeking an experienced Medical Secretary to join our team at University Hospitals Birmingham NHS Foundation Trust. As a Medical Secretary, you will provide a comprehensive and efficient secretarial service to our Consultant(s) and their medical team.Main ResponsibilitiesProvide a complete confidential general and medical secretarial service...