Human Resources Operations Manager

3 weeks ago

Stockport, Stockport, United Kingdom Stockport NHS Foundation Trust Full time

Position Overview

The Human Resources Operations Manager plays a pivotal role within the Human Resources department and the broader People Directorate, overseeing the delivery of a high-quality, responsive, and all-encompassing human resources service. This role involves providing guidance and support to designated business sectors (clinical divisions and corporate functions) to facilitate the execution of our People Strategy and Divisional Group objectives.

Collaboration with partner organizations is essential.

Key Responsibilities

Serve as a Human Resources Operations Manager for specific business sectors, working closely with senior management teams within Divisions to cultivate a comprehensive understanding of business strategies and personnel challenges, ensuring that workforce needs are recognized and addressed promptly.

Act as a catalyst for change, proactively driving enhancements to services.

Enhance the managerial capabilities of line managers by coaching and equipping them with the necessary knowledge and skills to manage staff responsibilities effectively.

Influence and shape business strategies while developing HR methodologies that align with operational business goals, organizational structure, and resource planning.

Foster a positive employment relations environment within the Trust, supporting the implementation of a collaborative approach and nurturing strong working relationships with Trade Union representatives and staff organizations.

Actively engage with Divisions to meet financial objectives, including collaborative efforts with the Finance Department.

Undertake various projects as assigned by the Director of People & OD/Deputy Director of People & OD.

About Our Organization

We hold a distinctive position in the Stockport community as a healthcare provider and are one of its largest employers.

We believe that the most effective organizations reflect the communities they serve. Therefore, we are committed to enhancing the diversity of our workforce to ensure it is truly representative of our local population.

We encourage applications from individuals of all backgrounds, irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We particularly welcome applications from underrepresented communities within our workforce.

If you require assistance with your application, please reach out to a member of the recruitment team, who can discuss alternative application methods.

We recognize the importance of flexible working arrangements. We take requests for flexible working seriously, considering each request and striving to accommodate the needs of the service.

Benefits Offered

  • 27-33 days of annual leave in addition to bank holidays
  • Membership in the NHS pension scheme
  • Salary sacrifice schemes for lease vehicles, home electronics, and more, to enhance your salary
  • Discounts for NHS staff
  • Cycle to work initiative
  • Salary finance options for loans, savings, budgeting, and debt management tips
  • Access to Stockport Credit Union for local financial guidance

Job Responsibilities

The delivery of a comprehensive HR service encompasses the following areas, with each HR Operations Manager taking the lead in specialized domains:

  • Employee Benefits
  • Medical Human Resources
  • Agenda for Change
  • Policy Development and Review

HR Operations Managers will undertake specific projects as required and agreed upon, playing a crucial role in enhancing the Trust's performance by realizing the benefits of workforce management, development, and planning.

Promote collaborative working with staff-side colleagues and deliver a proactive, customer-focused service that enhances both service quality and patient experience. Collaborate with senior management teams within the Divisions to develop and implement effective people management practices in conjunction with the wider People & OD Directorate.

The Trust is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, expecting all staff and volunteers to share this commitment and promote safeguarding by adhering to the Trust's policies and procedures, acting promptly on concerns, communicating effectively, and sharing information appropriately.

Qualifications & Experience

Essential

  • Post Graduate HR Qualification with Continuous Professional Development or equivalent experience
  • Chartered Membership of the Chartered Institute of Personnel & Development (MCIPD) or equivalent experience

Knowledge Requirements

Essential

  • Prior experience working within an HR Business Partner model
  • Strong generalist knowledge of the NHS environment
  • Comprehensive understanding of change management, TUPE, performance management, equality & diversity, and redundancy
  • Awareness of national, regional, and local health and social care agendas/priorities
  • Familiarity with employment legislation

Experience Requirements

Essential

  • Significant experience in a senior HR or Organizational Development role within the NHS or a similarly large and dynamic organization
  • Experience managing complex employee relations, recruitment, change management, and performance management
  • Proven track record of providing credible, expert advice and services to managers in a complex environment

Skills & Abilities

Essential

  • Exceptional written and verbal communication skills, capable of engaging with diverse audiences at all levels
  • Strategic influencing and persuasion skills
  • Ability to work collaboratively in partnership

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