Administrative Officer
1 week ago
We are seeking an experienced and skilled Administrative Officer to join our team at West Hertfordshire Teaching Hospitals NHS Trust. As a key member of our Patient Services team, you will be responsible for ensuring the effective maintenance of patient records and providing professional and friendly service to our users.
Main Responsibilities- Ensure accurate and timely maintenance of patient records
- Provide exceptional customer service to patients, staff, and visitors
- Manage and coordinate appointments, clinics, and other administrative tasks
- Collaborate with ward clerks, clinical coders, midwives, doctors, and other stakeholders to ensure seamless patient care
- Ensure compliance with information governance policies and procedures
- GCSE level or equivalent in English and Maths
- Competent in Microsoft Office programs
- Understanding of information governance issues and how to manage confidential patient information
- Experience working in a busy environment and in an administrative role
- Previous healthcare experience and reception experience are desirable
West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes. We are a dynamic and innovative organization, with a strong focus on staff wellbeing and development. Our values of empowerment, compassion, professionalism, and inclusivity guide our approach to patient care and staff engagement.
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