Administrative Officer

1 week ago


St Albans, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time
Job Summary

We are seeking an experienced and skilled Administrative Officer to join our team at West Hertfordshire Teaching Hospitals NHS Trust. As a key member of our Patient Services team, you will be responsible for ensuring the effective maintenance of patient records and providing professional and friendly service to our users.

Main Responsibilities
  • Ensure accurate and timely maintenance of patient records
  • Provide exceptional customer service to patients, staff, and visitors
  • Manage and coordinate appointments, clinics, and other administrative tasks
  • Collaborate with ward clerks, clinical coders, midwives, doctors, and other stakeholders to ensure seamless patient care
  • Ensure compliance with information governance policies and procedures
Person Specification
  • GCSE level or equivalent in English and Maths
  • Competent in Microsoft Office programs
  • Understanding of information governance issues and how to manage confidential patient information
  • Experience working in a busy environment and in an administrative role
  • Previous healthcare experience and reception experience are desirable
About Us

West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes. We are a dynamic and innovative organization, with a strong focus on staff wellbeing and development. Our values of empowerment, compassion, professionalism, and inclusivity guide our approach to patient care and staff engagement.



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