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Administrative Officer

2 months ago

St Albans, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time
Job Summary

We are seeking an experienced and skilled Administrative Officer to join our team at West Hertfordshire Teaching Hospitals NHS Trust. As a key member of our Patient Services team, you will be responsible for ensuring the effective maintenance of patient records and providing professional and friendly service to our users.

Main Responsibilities
  • Ensure accurate and timely maintenance of patient records
  • Provide exceptional customer service to patients, staff, and visitors
  • Manage and coordinate appointments, including making and rescheduling appointments
  • Process and manage cash transactions, including cashing up clinics
  • Perform general administrative tasks, including filing, printing, and preparing for clinics
  • Track and manage patient data to ensure accuracy and up-to-date information
About Us

West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes. We are a dynamic and innovative organization, with a strong focus on staff wellbeing and development. Our values of empowerment, compassion, professionalism, and inclusivity guide everything we do.

Person Specification
  • GCSE level or equivalent in English and Maths
  • Competent in Microsoft Office programs
  • Understanding of information governance issues and how to manage confidential patient information
  • Experience of working in a busy environment and in an administrative role
  • Previous healthcare experience and reception experience