Head of Operational Excellence

3 weeks ago

London, Greater London, United Kingdom Universal Business Team Full time

Director of Operations

Location: London Office

Compensation: £80,000 - £100,000 based on experience + car allowance + performance bonus

Are you an innovative leader with a strong focus on enhancing operational efficiency and promoting strategic development? Do you have a talent for building effective teams and executing creative solutions? If this resonates with you, we have a remarkable opportunity available.

About Our Client: Our client stands as a prominent figure in the interiors sector, dedicated to delivering cutting-edge solutions for acoustic comfort. With a presence in the United States, Australia, and London, they are on a growth trajectory and seeking an Operations Director to become part of their team. Their organizational culture emphasizes teamwork, ongoing education, and a steadfast commitment to excellence.

Key Responsibilities:

  • Financial Oversight: Formulate and execute financial strategies aimed at managing and minimizing debt, provide regular updates on accounts payable and receivable, and prepare weekly financial forecasts.
  • Operational Enhancement: Anticipate and model stock demand, adjust product pricing, conduct root cause analysis on product challenges, and identify best practices for process optimization.
  • Client Services Oversight: Negotiate client contracts and supervise installations to guarantee exceptional service delivery.
  • Strategic Leadership: Manage new premises and OEM partnerships, ensuring alignment with strategic objectives.
  • Team Leadership and Development: Report to the General Manager for EMEA, foster a growth-oriented culture, and guide teams towards achieving high performance and success.

Experience Required:

  • Demonstrated experience in a senior leadership position within the contracting and/or interiors sector is highly desirable.
  • A background in manufacturing with an understanding of quality control would be beneficial.
  • Comprehensive knowledge of lean processes aimed at waste reduction, continuous improvement, and efficiency enhancement.
  • Strong commercial insight, ideally within a growing SME or medium-sized company with an international footprint.
  • Proficient in strategic planning and business development.
  • Financial acumen with experience in reporting and management information.
  • Familiarity with data analysis and performance metrics.
  • Exceptional interpersonal and public speaking abilities.
  • Relevant qualifications such as UBT 3MAC or equivalent; UBT ABM or similar is an advantage.

What Our Client Provides:

  • Salary: £80,000 - £100,000 (negotiable)
  • Car allowance: £8,000 annually
  • Comprehensive holiday package
  • Profit-sharing bonus scheme
  • Collaborative work environment
  • Essential tools for the role (phone, laptop)
  • Access to educational resources like UBT OBC Forum and Learning
  • An opportunity to collaborate with a global organization, sharing best practices and driving meaningful change.

Are You the Change Leader They Seek?

Join our client's journey towards enhancing acoustic comfort and interior solutions. If you are prepared to shape the future alongside them, we invite you to submit your CV detailing why you are an ideal fit for this position.

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