Organizational Development Expert

3 weeks ago


London, Greater London, United Kingdom Close Brothers Group Full time
About the Role

We are seeking a highly skilled Learning and Development Specialist to join our team at Close Brothers Group. As a key member of our Learning and Development team, you will play a critical role in designing, delivering, and evaluating learning initiatives across our Banking Division.

Key Responsibilities
  • Learning Solutions Design and Delivery: Collaborate with our Learning Business Partner to develop and implement a range of learning solutions, including soft skills, management skills, development programs, and regulatory training requirements.
  • Training Materials Development: Create, manage, and review training materials for our in-house courses, ensuring they are regularly updated and reflect our L&D branding guidelines.
  • Stakeholder Engagement: Maintain and cultivate strong relationships with internal stakeholders, subject matter experts, and external providers to ensure the delivery and execution of up-to-date, relevant learning solutions.
  • Apprenticeship Levy Optimization: Optimize the use of the Apprenticeship Levy by onboarding apprenticeship providers, ensuring line manager engagement and support for learners.
  • Regulatory Training Initiatives: Support regulatory training initiatives by collaborating with Compliance and Business Unit subject matter experts where required.
  • Learning Activity Evaluation: Actively assess the continued effectiveness of learning activities, reviewing the quality of learning solutions and evaluating return on investment, making and implementing recommendations where appropriate.
  • Talent Development Programs: Lead and coordinate on talent development programs and initiatives in partnership with the Learning Business Partners, ensuring ongoing support for our high-potential colleagues at all levels.
  • Online Training Resources: Create online training resources and materials to drive a 'self-service' approach to meet colleague needs.
Requirements
  • Experience with Learning Management Systems: Utilize a Learning Management System to design, deliver, and facilitate learning initiatives.
  • Course Development and Delivery: Develop, design, deliver, and facilitate courses, including blended learning approaches.
  • Interpersonal Skills: Proven interpersonal skills with the ability to build relationships quickly, collaborate effectively, and manage different expectations.
  • Time Management: Ability to work quickly and calmly, delivering work to a high standard while managing conflicting deadlines.
  • MS Office Skills: Confidence using MS Office packages, particularly Excel, Outlook, and PowerPoint.
Desirable Qualifications
  • Certification in Psychometric Assessments: Certification in psychometric assessments.
  • Financial Services Experience: Experience working in a Financial Services industry.
  • Project Management: Experience of project management.
  • Online Collaboration Tools: Experience using Webex, Articulate, and other online collaboration tools.


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