Penalty Charge Notice Officer

3 weeks ago


London, Greater London, United Kingdom London Borough of Newham Full time

Exciting Opportunity: PCN Appeals and Correspondence Specialist

Competitive Salary: £32,925 - £33,957 per annum (pro rata for part-time roles)

We are seeking a dedicated individual to join our team as a PCN Appeals and Correspondence Specialist on a temporary 12-month contract. This position offers a hybrid working arrangement, allowing for a combination of office and remote work, with all necessary equipment provided. Your primary responsibility will be to handle Penalty Charge Notice (PCN) inquiries and appeals, ensuring that all responses are prompt and adhere to regulatory standards.

Key Responsibilities:

  • Address PCN inquiries and manage appeals
  • Compile case summaries and evidence packages for adjudication hearings
  • Investigate and respond to representations regarding penalty charge notices
  • Assist team members as required

Requirements:

  • Preferred experience in the parking sector
  • Proficient IT and administrative skills
  • Strong attention to detail and a commitment to excellent customer service

If you are interested in this role, please submit a supporting statement with your application. We are committed to fostering an inclusive and anti-racist workplace.

About the Company:

The London Borough of Newham is focused on safeguarding and promoting the welfare of children, young people, and vulnerable adults. Join us in our mission to create a safe and inclusive environment for everyone.



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