Penalty Charge Notice Officer

3 weeks ago


London, Greater London, United Kingdom London Borough of Newham Full time

Appeals and Correspondence Officer

The London Borough of Newham is looking for a dedicated Appeals and Correspondence Officer to become part of our dynamic team. This position comes with a permanent contract, offering flexible working arrangements and a competitive remuneration package.

Role Overview:

  • Manage inquiries and representations related to Penalty Charge Notices (PCNs) within required statutory timelines.
  • Compile case summaries and assemble evidence packs for the parking tribunal service.

Candidate Profile:

  • Prior experience in the parking sector is advantageous, though comprehensive training will be provided.
  • Ability to manage a diverse caseload while delivering exceptional customer service.

Interested candidates are encouraged to submit a supporting statement that highlights their relevant skills and experiences in relation to the job criteria. Applications will be evaluated based on merit.

Additional Insights:

  • We promote an inclusive and anti-racist workplace culture.
  • Commitment to safeguarding and enhancing welfare responsibilities.

Applicants should ensure that their supporting statement clearly articulates their suitability for the role, with all personal identifiers removed from submitted documents.

Please note that personal information collected will be utilized for verification purposes.



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