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Appeals and Correspondence Specialist
2 months ago
Exciting Opportunity: Appeals and Correspondence Specialist
Competitive Salary: £32,925 - £33,957 per annum (pro rata for part-time roles)
We are seeking a dedicated Appeals and Correspondence Specialist to join our team on a temporary 12-month contract. This position offers a hybrid working model, allowing for a combination of office and remote work, with all necessary equipment provided. In this role, you will oversee the management of Penalty Charge Notice (PCN) inquiries and appeals, ensuring that all responses are prompt and adhere to regulatory standards.
Key Responsibilities:
- Address PCN inquiries and manage appeals effectively
- Compile case summaries and assemble evidence packs for adjudication sessions
- Conduct thorough investigations and respond to representations regarding penalty charge notices
- Provide support to team members as required
Requirements:
- Previous experience in the parking sector is advantageous
- Proficient IT and administrative skills
- Meticulous attention to detail and a strong commitment to customer service
If you are interested in this role, please submit a supporting statement with your application. We are dedicated to fostering an inclusive and anti-racist workplace.
About the Company:
The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Join us in our mission to create a safe and inclusive environment for all.
