Correspondence and Appeals Officer
2 weeks ago
We are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and procedures.
Key Responsibilities- Investigate and respond to PCN representations, appeals, and enquiries in line with legislation and council policies.
- Prepare case summaries and evidence packs for adjudication hearings.
- Manage your own caseload and provide support to other team members as needed.
- Provide excellent customer service and maintain a high level of attention to detail.
We are looking for an individual with previous experience of working within the Parking industry and dealing with Parking-related correspondence and/or complaints. However, training will be provided. You will also need to have excellent IT and administration skills, as well as a genuine commitment to first-class customer service.
What We OfferWe offer a competitive salary and a hybrid working arrangement, with one to two days in the office, dependent on service delivery. We also provide equipment and support to ensure your success in this role.
How to ApplyIf you are interested in this role, please submit a supporting statement, ideally no more than two sides of an A4, explaining how your knowledge, skills, and experience meet the criteria set out in the job description. We do not consider standalone CVs.
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
4 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
4 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
-
Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation,...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
-
Correspondence and Appeals Officer
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
-
Correspondence and Appeals Officer
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
