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Correspondence and Appeals Officer
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are looking for an experienced Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
Correspondence and Appeals Officer
2 months ago
We are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and procedures.
Key Responsibilities- Investigate and respond to PCN representations, appeals, and enquiries in line with legislation and council policies.
- Prepare case summaries and evidence packs for adjudication hearings.
- Manage your own caseload and support other team members as needed.
- Provide excellent customer service and maintain a high level of attention to detail.
To be successful in this role, you will need:
- Previous experience of working within the Parking industry and dealing with Parking-related correspondence and/or complaints.
- Excellent IT and administration skills.
- A genuine commitment to and experience of first-class customer service.
We offer a competitive salary, hybrid working arrangements, and the opportunity to work with a dedicated team. If you are passionate about delivering excellent customer service and have the skills and experience required for this role, we encourage you to apply.
