Correspondence and Appeals Officer
4 weeks ago
We are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and procedures.
Key Responsibilities- Investigate and respond to PCN representations, appeals, and enquiries in line with legislation and council policies.
- Prepare case summaries and evidence packs for adjudication hearings.
- Manage your own caseload and support other team members as needed.
- Provide excellent customer service and maintain a high level of attention to detail.
We are looking for an individual with previous experience of working within the Parking industry and dealing with Parking-related correspondence and/or complaints. However, training will be provided. You will need to have excellent IT and administration skills, as well as a genuine commitment to first-class customer service.
What We OfferWe offer a competitive salary, a hybrid working arrangement, and the opportunity to work with a dedicated team. If you are passionate about delivering excellent customer service and have the skills and experience we are looking for, we encourage you to apply.
How to ApplyPlease submit a supporting statement, ideally no more than two sides of an A4, explaining how your knowledge, skills, and experience meet the criteria set out in the job description. We do not consider standalone CVs. Please ensure that you remove all personal information from any documents that you upload.
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are looking for an experienced Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
-
Correspondence and Appeals Officer
2 months ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
-
Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation,...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies,...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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Parking Appeals Officer
4 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
