Correspondence and Appeals Officer
1 day ago
We are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and procedures.
Key Responsibilities- Investigate and respond to PCN representations, appeals, and enquiries in line with legislation and council policies.
- Prepare case summaries and evidence packs for adjudication hearings.
- Manage your own caseload and support other team members as needed.
- Provide excellent customer service and maintain a high level of attention to detail.
To be successful in this role, you will need:
- Previous experience of working within the Parking industry and dealing with Parking-related correspondence and/or complaints.
- Excellent IT and administration skills.
- A genuine commitment to first-class customer service.
We offer a competitive salary, a hybrid working arrangement, and the opportunity to work with a dedicated team. If you are passionate about delivering excellent customer service and have the skills and experience required for this role, we encourage you to apply.
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
5 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
5 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
5 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
5 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
1 week ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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Correspondence and Appeals Officer
2 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
2 days ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Contract Officer
5 days ago
London, Greater London, United Kingdom Aatom Recruitment Full timeAatom Recruitment is seeking a Correspondence and Appeals Officer to work on behalf of a Local Authority. The successful candidate will be responsible for working on a 3-month contract with the possibility of further extension. The role involves hybrid working with 1-2 days per week in the offices and requires a driving license, although this is not...
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Contract Officer
5 days ago
London, Greater London, United Kingdom Aatom Recruitment Full timeAatom Recruitment is seeking a Correspondence and Appeals Officer to work on behalf of a Local Authority. The successful candidate will be responsible for working on a 3-month contract with the possibility of further extension. The role involves hybrid working with 1-2 days per week in the offices and requires a driving license, although this is not...
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Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleThe London Borough of Newham is seeking a highly skilled Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
2 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleThe London Borough of Newham is seeking a highly skilled Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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Appeals and Correspondence Specialist
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeExciting Opportunity: Appeals and Correspondence SpecialistCompetitive Salary: £32,925 - £33,957 per annum (pro rata for part-time roles)We are seeking a dedicated Appeals and Correspondence Specialist to join our team on a temporary 12-month contract. This position offers a hybrid working model, allowing for a combination of office and remote work, with...
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Appeals and Correspondence Specialist
1 month ago
London, Greater London, United Kingdom London Borough of Newham Full timeAppeals and Correspondence OfficerThe London Borough of Newham is in search of a dedicated Appeals and Correspondence Officer to become a vital part of our team. This position offers a permanent contract with flexible working arrangements and a competitive remuneration package.Role Overview:Manage inquiries and representations related to Penalty Charge...
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Parking Appeals Officer
1 day ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Parking Appeals Officer
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London, Greater London, United Kingdom CRA GROUP LIMITED Full timeParking Appeals and Representations OfficerWe are seeking a highly skilled and experienced Parking Appeals and Representations Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals....
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Contract Officer
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London, Greater London, United Kingdom Aatom Recruitment Full timeJob Summary:Aatom Recruitment is seeking a skilled Contract Officer to join our team on a 3-month contract with the possibility of further extension. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the public sector.Key Responsibilities:Provide high-quality correspondence and...
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Contract Officer
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London, Greater London, United Kingdom Aatom Recruitment Full timeJob Summary:Aatom Recruitment is seeking a skilled Contract Officer to join our team on a 3-month contract with the possibility of further extension. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the public sector.Key Responsibilities:Provide high-quality correspondence and...