Retail Operations Supervisor

3 weeks ago


Chichester, West Sussex, United Kingdom Hays Travel Full time

Exciting Opportunity - Travel Services Assistant Manager

We are currently in search of skilled individuals to fill the role of Assistant Manager within our vibrant branches at Hays Travel. In this position, you will be essential in aiding the branch manager to drive the effectiveness of our retail operations.

Key Responsibilities:

  • Enhancing sales and profitability
  • Mentoring and developing branch personnel
  • Providing outstanding customer service
  • Promoting branch initiatives
  • Leveraging social media for promotional activities
  • Meeting sales objectives
  • Fostering staff motivation
  • Complying with company regulations
  • Ensuring a favorable customer experience
  • Executing administrative duties
  • Upholding branch aesthetics

Required Competencies:

  • Team leadership and motivation
  • Achievement of sales goals
  • Exceptional communication abilities
  • Numerical precision
  • Positive demeanor
  • Staff development
  • Proficiency in IT

Desired Experience:

  • Minimum of 2 years' experience in a travel consultancy role
  • Proven track record in sales
  • Enthusiasm for travel
  • Knowledge of travel products
  • Effective sales and presentation skills
  • Customer-focused approach
  • Strong problem-solving capabilities
  • Leadership background
  • Organizational proficiency
  • Excellent communication skills
  • Travel-related qualifications are advantageous


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