Culinary Operations Manager

3 weeks ago


Chichester, West Sussex, United Kingdom One Retail Full time

Food Service Unit Leader

We are seeking an experienced Culinary Operations Manager who is dedicated to outstanding cuisine and top-tier customer service. This role involves overseeing all catering and service functions for a prominent retail brand on a full-time basis, with a commitment of 40 hours per week.

As a Culinary Operations Manager, your primary responsibility will be to ensure that our service areas operate seamlessly while delivering exceptional dining experiences. In return, you will have the chance to advance your career with a company that values its workforce, embraces diversity, and acknowledges employees who exceed expectations.

We offer a competitive benefits package that includes:

  • Complimentary meals
  • Exclusive travel discounts with various partners
  • Grocery discounts with major retailers
  • Access to a Digital GP for you and your family
  • Discounted cinema tickets
  • Regular updates on the best savings and offers
  • Cash rewards for spending at a variety of brands
  • Free wellness and fitness classes
  • Sharing of discounts with friends and family
  • Contributory pension scheme
  • Career development through structured learning programs

Your key responsibilities will include:

  • Leading teams to maintain high standards of food quality and customer satisfaction
  • Managing operational efficiency, including inventory control and budget oversight
  • Regularly communicating with management to track performance metrics
  • Upholding a positive brand image for the company
  • Identifying new service opportunities to enhance sales
  • Facilitating communication between customers and internal teams to exceed expectations
  • Training and supporting team members to ensure their success
  • Implementing and reviewing health and safety standards across all service teams.

Our ideal candidate will:

  • Have a passion for quality food and exceptional service
  • Possess a minimum of two years of management experience in a related field
  • Demonstrate experience in leading teams in a similar capacity
  • Exhibit strong financial management skills
  • Have excellent communication and organizational abilities
  • Be a driven individual eager to enhance their skills.

At One Retail, you will contribute to a dynamic environment where we prioritize feeding people, fostering growth, and building connections across numerous venues. Enjoy competitive compensation, attractive benefits, and unparalleled opportunities for professional development.



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