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Costa Operations Manager

2 months ago

Chichester, West Sussex, United Kingdom One Retail Full time £30,500
Costa Operations Manager

Join One Retail as a dedicated Costa Operations Manager overseeing the efficient management of our Costa unit. This role is designed for a full-time commitment, ensuring the seamless operation of a prominent High Street brand.

Key Responsibilities:

  • Oversee the overall management of the contract to guarantee exceptional quality and consistent food and beverage services.
  • Foster positive relationships with clients to ensure satisfaction and loyalty.
  • Plan and allocate resources effectively to deliver outstanding service to our customers.
  • Manage the recruitment, development, and training of team members to build a strong workforce.
  • Ensure compliance with company policies and procedures throughout the contract.
  • Achieve financial targets and manage the budget in alignment with income and cost objectives.

Ideal Candidate Profile:

  • Proven experience in contract catering.
  • Demonstrated ability to lead and manage teams to achieve results.
  • Track record of increasing sales and maintaining business relationships.
  • Excellent communication skills, both written and verbal.
  • Strong leadership qualities with the ability to inspire and engage team members.
  • Ability to interact effectively with colleagues, clients, and customers at all levels.
  • Detail-oriented with a focus on quality and results.
  • Proficient in IT applications, including MS Office and email.

At One Retail, we are committed to nurturing talent and providing opportunities for career advancement. We value diversity and strive to create an inclusive environment where everyone can thrive.