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Executive Director of Food Operations

2 months ago


Chichester, West Sussex, United Kingdom One Retail Full time

Job Summary:

We are seeking an experienced and passionate Food Service Operations Leader to join our team at One Retail. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional food and customer service in our retail environments.

Key Responsibilities:

  • Supervise and manage teams to ensure the highest standards of food quality and customer service are maintained.
  • Oversee the efficiency of all food service operations, including inventory management, budgeting, and implementing action plans to drive sales and growth.
  • Communicate effectively with senior management to monitor key performance indicators (KPIs) and targets.
  • Represent One Retail and maintain a positive brand image through excellent customer service and food quality.
  • Identify opportunities for new service concepts to drive sales and growth.
  • Liaise with customers and internal teams to ensure exceptional customer experiences.
  • Support and train teams to ensure everyone has the skills and knowledge to excel in their role.
  • Implement and review health and safety standards to ensure compliance across all food service teams.

Requirements:

  • Minimum of two years of management experience in a similar sector or industry.
  • Experience managing teams in a similar role.
  • Excellent financial acumen and budgeting skills.
  • Strong communication and organizational skills.
  • Ambitious and motivated individual who is always looking to upskill and develop their career.

About One Retail:

One Retail is a leading retail company that is passionate about delivering exceptional customer experiences. We are committed to creating a culture where our colleagues feel valued, can reach their full potential, and thrive. We believe in diversity and inclusion and want to create a workplace where everyone can be themselves and have an equal opportunity to progress their career.