Customer Service Representative

4 days ago


Bristol, Bristol, United Kingdom Motability Operations Full time
Job DescriptionAbout the Role

Motability Operations is seeking a skilled professional to join our Customer Contact Services Department as an Application Experience Advisor. This is a full-time, permanent position that involves supporting the application process for car dealerships and Motability Scheme customers across various channels.

Key Responsibilities
  • Provide exceptional customer service and support to dealerships and customers
  • Assist with the application process, addressing queries and concerns in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with company policies and procedures to provide accurate information to customers

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Knowledge of customer service principles and practices

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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