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Customer Service Representative

2 months ago


Bristol, Bristol, United Kingdom SSP Group Full time

About the Role

Customer Service Representative at SSP Group

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities:

  • Engage with customers and provide an outstanding customer experience.
  • Ensure a clean, safe, and welcoming environment for our customers.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.

What We Offer:

  • Competitive pay rates
  • Employee discounts on various SSP brands and franchises across the UK.
  • Flexible scheduling to accommodate various lifestyles.
  • Free meal on shift.
  • Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
  • Health and wellbeing support through Retail Trust, flexible working, and comprehensive family-friendly leave.
  • Culture that values diversity and inclusion, with various networks to support you.
  • Activities such as Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
  • Financial support through Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and more.
  • Annual leave purchase scheme (ALPS) to purchase additional annual leave.

Why Work for SSP Group?

At SSP Group, we are proud to be an equal opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.