Customer Service Representative

1 week ago


Bristol, Bristol, United Kingdom Building Recruitment Company Full time

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Building Recruitment Company. As a Customer Service Representative, you will play a crucial role in delivering top-tier service and ensuring customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service and resolve inquiries efficiently
  • Play a key role in maintaining high customer satisfaction levels
  • Contribute to the continuous improvement of customer service processes

Requirements:

  • Prior experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to handle challenging situations with empathy and professionalism
  • Proficiency in using customer service software and systems
  • Strong multitasking abilities and attention to detail

Preferred Qualifications:

  • Relevant diploma or degree in Customer Service, Business, or a related field
  • Customer service training or certification is advantageous
  • Fluency in additional languages is a plus


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