Customer Service Representative

2 months ago

Bristol, Bristol, United Kingdom Nuffield Health Full time

Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our Front of House team at Nuffield Health. As a Customer Service Representative, you will be the first point of contact for our members and visitors, providing a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to all members and visitors, ensuring a positive and professional experience.
  • Support the smooth running of our reception and café areas, maintaining a clean and organized environment.
  • Assist with preparing and serving fresh, healthy, and nutritional food and drinks in our café.
  • Collaborate with the café team to ensure seamless service and high-quality food presentation.
  • Contribute to creating a friendly, relaxing, and professional environment, promoting a positive atmosphere for all members and visitors.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Flexibility and adaptability, with a willingness to work in a fast-paced environment.
  • Basic computer skills, including Word and Excel, with the ability to learn new systems and processes.
  • A passion for delivering exceptional customer service and a commitment to providing a high-quality experience.

About Nuffield Health:

Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality services and promoting the well-being of our members. We offer a range of benefits and opportunities for professional development, ensuring our employees feel valued and supported in their roles.

What We Offer:

  • A competitive salary and benefits package, including private healthcare and a cycle-to-work scheme.
  • Opportunities for professional development and career progression.
  • A supportive and collaborative team environment, with a focus on delivering exceptional customer service.
  • A range of employee benefits, including financial wellbeing support and a cycle-to-work scheme.

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