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Customer Service Representative

2 months ago

Bristol, Bristol, United Kingdom Europcar Full time

Customer Service Representative at Europcar

Europcar is seeking a dedicated Customer Service Representative to join our dynamic team. While you may know us for our car rental services, we offer much more than just vehicles.

What we provide:

  • Attractive Base Salary
  • 5.6 weeks of paid leave (including public holidays)
  • Complimentary on-site vehicle parking
  • Enhanced Maternity Benefits
  • Pension plan options
  • Reduced rates for car rentals across our extensive network
  • 20% discount on EE mobile phone plans*
  • Confidential legal and support services through BUPA
  • Opportunities for career advancement and personal development

Key Responsibilities:

  • Prepare company vehicles to meet high standards
  • Clean and maintain vehicles in varying weather conditions
  • Assist the driving team with vehicle deliveries and pickups
  • Ensure cleanliness and organization in the preparation area
  • Identify and report any maintenance issues within the fleet
  • Deliver exceptional customer service
  • Contribute positively to team success

Essential Skills:

  • Possess a full, valid clean driving license with at least 4 years of experience
  • Willingness to work flexible hours, including days, evenings, and weekends
  • Dependable, positive, and professional demeanor
  • Strong communication abilities
  • Ability to collaborate effectively within a team
  • Outstanding customer service skills
  • Adaptability to meet business requirements
  • Enthusiastic and eager to learn new skills