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Customer Service Representative

3 months ago

Bristol, Bristol, United Kingdom Red Recruitment Full time

Red Recruitment is currently seeking a Customer Service Representative to join a company based in Bristol City Centre.

Our client offers a unique blend of boutique hotel ambiance combined with the convenience and flexibility of serviced apartments.

The annual salary for this role ranges from £24,100 to £25,100, depending on experience. It is a full-time, permanent position.

Benefits and Package for a Customer Service Representative:

  • Annual bonus of up to 10%
  • Quarterly bonus
  • 22 days of annual leave (with the possibility to purchase up to 5 more)
  • Contributory pension scheme
  • Health cash back plan
  • Discount program for various retail establishments
  • Two complimentary stays at company properties annually
  • Friendly and social office environment

Key Responsibilities of a Customer Service Representative:

  • Handling customer inquiries in Dutch
  • Responding promptly to inbound calls and emails
  • Overseeing guest questions and reservations to ensure a smooth process for all clients
  • Delivering exceptional customer service at all times

Key Skills and Experience required for a Customer Service Representative:

  • Proficiency in Dutch is mandatory
  • A strong commitment to providing outstanding customer service
  • Prior experience in reservations or administration is beneficial but not mandatory
  • Excellent written communication skills for customer correspondence
  • High attention to detail

If you meet these requirements and are fluent in Dutch, please proceed to submitting your application.

Red Recruitment (Agency)