Customer Service Team Lead

1 week ago


Bournemouth, Bournemouth, United Kingdom Pavers LTD Full time
Job Description

Job Title: Store Leadership Position

Job Type: Full-time

Location: Pavers LTD

Job Description:

We are seeking a highly motivated and experienced Store Leadership Position to join our team at Pavers LTD. As a Store Leadership Position, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with the management team to achieve business objectives and improve store performance
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Monitor and control store operations to ensure efficient use of resources and minimize costs

Requirements:

  • Proven experience in a retail leadership role with a strong track record of sales growth and customer service excellence
  • Excellent communication and interpersonal skills with the ability to lead and motivate a team
  • Strong business acumen with the ability to analyze data and make informed decisions
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • High school diploma or equivalent required; degree in business or related field preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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