Customer Service Team Lead
1 week ago
Job Title: Store Leadership Position
Job Type: Full-time
Location: Pavers LTD
Job Description:
We are seeking a highly motivated and experienced Store Leadership Position to join our team at Pavers LTD. As a Store Leadership Position, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
- Develop and implement strategies to drive sales growth and improve customer engagement
- Collaborate with the management team to achieve business objectives and improve store performance
- Provide coaching and training to team members to enhance their skills and knowledge
- Monitor and control store operations to ensure efficient use of resources and minimize costs
Requirements:
- Proven experience in a retail leadership role with a strong track record of sales growth and customer service excellence
- Excellent communication and interpersonal skills with the ability to lead and motivate a team
- Strong business acumen with the ability to analyze data and make informed decisions
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- High school diploma or equivalent required; degree in business or related field preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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