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Seasonal Team Lead

2 months ago

Bournemouth, Bournemouth, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Team Lead. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth during our busiest periods.

Key Responsibilities
  • Lead a team of retail staff to provide outstanding customer service and achieve sales targets.
  • Develop and implement effective sales strategies to drive business growth and improve customer engagement.
  • Collaborate with the store management team to achieve business objectives and improve store performance.
  • Provide coaching and training to retail staff to enhance their skills and knowledge.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and maintain strong relationships with customers to build loyalty and drive repeat business.
Requirements
  • Proven experience in a retail or customer-facing role, with a strong track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a fast-paced environment, with a strong focus on sales growth and customer engagement.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team of retail staff.
  • Ability to analyze sales data and identify opportunities for growth and improvement.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development opportunities.
  • A fun and rewarding work environment with a passionate and dedicated team.