Technical Customer Care Representative
3 weeks ago
Job Title: Customer Service Advisor
Location: Crewe, Cheshire - Onsite
Salary: £24,211.20
Are you enthusiastic about delivering outstanding customer support and resolving technical issues? Do you aspire to be part of a global organization that prioritizes your professional growth and acknowledges your contributions? If this resonates with you, consider the opportunity at Likewize.
About Likewize:
Likewize stands as a premier technology protection and assistance firm committed to addressing tech challenges for millions globally. We collaborate with prominent brands, telecommunications companies, and financial institutions to provide innovative solutions and exceptional service.
Key Responsibilities:
- Deliver compassionate customer support via telephone
- Utilize knowledge management systems to aid customers
- Refer complex issues to internal departments
- Engage with customers in a professional manner
- Assist other divisions as required
- Remain updated on product modifications
- Comply with data protection regulations
Qualifications:
- Experience in customer service
- Excellent communication abilities
- Proficiency in computer usage
- Professional demeanor and a positive outlook
- Capacity to adjust to shifting priorities
- Team-oriented collaboration
Perks:
- 22 days of annual leave
- Competitive salary and benefits package
- Supportive workplace environment
- Opportunities for learning and development
- Health Cash Plan
- Access to an onsite gym
- Complimentary parking facilities
If you are dedicated to customer service and technical support, consider joining Likewize.
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