Technical Customer Care Representative

3 weeks ago


Crewe, Cheshire East, United Kingdom Likewize Full time

Job Title: Customer Service Advisor

Location: Crewe, Cheshire - Onsite

Salary: £24,211.20

Are you enthusiastic about delivering outstanding customer support and resolving technical issues? Do you aspire to be part of a global organization that prioritizes your professional growth and acknowledges your contributions? If this resonates with you, consider the opportunity at Likewize.

About Likewize:

Likewize stands as a premier technology protection and assistance firm committed to addressing tech challenges for millions globally. We collaborate with prominent brands, telecommunications companies, and financial institutions to provide innovative solutions and exceptional service.

Key Responsibilities:

  • Deliver compassionate customer support via telephone
  • Utilize knowledge management systems to aid customers
  • Refer complex issues to internal departments
  • Engage with customers in a professional manner
  • Assist other divisions as required
  • Remain updated on product modifications
  • Comply with data protection regulations

Qualifications:

  • Experience in customer service
  • Excellent communication abilities
  • Proficiency in computer usage
  • Professional demeanor and a positive outlook
  • Capacity to adjust to shifting priorities
  • Team-oriented collaboration

Perks:

  • 22 days of annual leave
  • Competitive salary and benefits package
  • Supportive workplace environment
  • Opportunities for learning and development
  • Health Cash Plan
  • Access to an onsite gym
  • Complimentary parking facilities

If you are dedicated to customer service and technical support, consider joining Likewize.



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