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Internal Sales Representative

2 months ago

Crewe, Cheshire East, United Kingdom Everpool Full time
About the Role

We are seeking a highly skilled and experienced Internal Sales professional to join our team at Everpool. As an Internal Sales Representative, you will play a crucial role in driving sales growth and delivering exceptional customer service.

Key Responsibilities
  • Customer Interaction: Develop and maintain strong relationships with customers, providing expert advice and support to meet their needs.
  • Order Processing: Accurately and efficiently process customer orders using our CRM and order management systems.
  • Quotations and Pricing: Prepare and send out quotes to customers based on product specifications and customer needs.
  • Sales Support: Assist the external sales team by providing administrative support, including managing customer accounts, updating customer information, and coordinating sales activities.
  • Client Relationship Management: Build and maintain close relationships with customers, identifying opportunities to increase sales and improve customer satisfaction.
  • Market Intelligence: Stay up-to-date with market trends and provide feedback to the sales team to inform sales strategies.
  • Professional Development: Identify training needs and opportunities to develop your skills and knowledge, supporting your career progression.
Requirements
  • Industry Knowledge: Strong understanding of the valve and pipework industry, including pressure pipe systems and fittings.
  • Technical Knowledge: General understanding of engineering principles and a strong knowledge of valves, pipework, and applications.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Flexibility: Ability to work flexibly and adapt to changing priorities and deadlines.
  • Teamwork: Strong team player with a collaborative approach to working with colleagues.
  • Problem-Solving: Ability to identify and solve problems, prioritizing tasks and managing your workload effectively.
  • Opportunity Development: Demonstrated ability to seek and develop new profitable opportunities, driving sales growth and revenue.