Guest Services Associate
4 weeks ago
Overview
We are seeking a dedicated and customer-oriented individual to join our team as a Guest Services Associate. In this pivotal role, you will be the initial point of contact for our guests, significantly contributing to an exceptional and memorable experience.
Key Responsibilities:
- Deliver outstanding customer service to all guests, managing check-in and check-out processes and addressing inquiries.
- Efficiently handle guest requests and concerns, ensuring a high level of satisfaction.
- Manage phone calls and emails, process reservations, and maintain guest records.
- Assist with administrative duties such as billing, documentation, and report preparation.
- Collaborate with various hotel departments to ensure seamless operations and guest satisfaction.
Benefits:
- Enjoy exclusive employee discounts on room rates across our hotel portfolio.
- Access to shopping discounts covering groceries, fashion, travel, and more.
- Comprehensive eye care services.
- Free legal and financial advice.
- Access to counseling sessions.
- Hospital and death benefit plans.
- Cycle to work program.
- Wellbeing resources including fitness videos and health tips.
- Recipe suggestions and healthy living advice.
- Wellbeing podcasts and video content.
- Breathing exercises for relaxation.
- 24/7 support and advice hotline.
- Team recognition and rewards.
- Complimentary meals during shifts.
- Free parking facilities.
Ideal Candidate:
- Experience in a customer-facing role, preferably within the hospitality sector.
- Excellent communication and interpersonal skills, with a warm and approachable demeanor.
- Ability to manage multiple tasks in a dynamic environment.
- Familiarity with computer systems and software, including reservation and property management tools.
- Flexible schedule availability, including weekends and holidays.
If you possess a passion for hospitality and a commitment to providing exceptional customer service, we encourage you to consider this opportunity.
About Us:
Join a thriving career in the hospitality industry with LGH Hotels Management. With a growing portfolio of hotels across the UK, including well-known brands, we are dedicated to offering fulfilling career paths in hospitality. Become part of our vibrant team and help shape the future of the hospitality sector.
-
Guest Services Associate
4 weeks ago
Derby, Derby, United Kingdom Derby Mickleover Hotel, Signature Collection By Best Western Full timeGuest Services Associate Derby Mickleover Hotel, Signature Collection By Best Western Opportunity OverviewWe are seeking a dedicated and customer-oriented individual to become a part of our team as a Guest Services Associate. In this pivotal role, you will be the initial point of contact for our guests, significantly contributing to a remarkable and...
-
Guest Services Coordinator
4 weeks ago
Derby, Derby, United Kingdom LGH Hotels Management Full timeThe Role We are seeking a dedicated and customer-oriented individual to become a vital part of our hotel as a Guest Services Coordinator. As the initial point of interaction for our visitors, you will be instrumental in delivering an exceptional and memorable experience for our guests. Key Responsibilities: Deliver outstanding customer service to...
-
Guest Services Coordinator
4 weeks ago
Derby, Derby, United Kingdom LGH Hotels Management Full timeJoin Our Team We are seeking a dedicated and service-oriented individual to become a vital part of our hotel as a Guest Services Coordinator. As the initial point of interaction for our visitors, you will be instrumental in fostering a remarkable and hassle-free experience for our guests. Key Responsibilities: Deliver outstanding customer service to...
-
Construction Project Supervisor
4 weeks ago
Derby, Derby, United Kingdom S Guest Consultancy Services Ltd Full time £75,000Company Overview: S Guest Consultancy Services Ltd is a distinguished and reputable developer specializing in new build housing projects. We are committed to delivering sustainable, affordable, and high-quality living spaces for communities. Our Mission: With a strong focus on social responsibility, we strive to enhance the lives of our residents through...
-
Sales Representative
5 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout John Guest John Guest is a leading global manufacturer of plumbing and fluid control solutions, renowned for its innovative products and commitment to quality. We serve diverse markets across the construction, industrial, and residential sectors, providing reliable and efficient solutions that enhance everyday life. Our Culture At John Guest, we...
-
Sales Representative
3 weeks ago
Derby, Derby, United Kingdom John Guest Full timeAbout John Guest John Guest is a leading global manufacturer of plumbing and fluid control solutions, renowned for its innovative products and commitment to quality. We serve diverse markets across the construction, industrial, and residential sectors, providing reliable and efficient solutions that enhance everyday life. Our Culture At John Guest, we...
-
Hospitality Service Associate
5 days ago
Derby, Derby, United Kingdom Marriott International Full timeJob SummaryAt Marriott International, we're committed to delivering exceptional experiences to our guests. As a Food and Beverage Service Expert, you'll play a vital role in ensuring that every interaction with our guests is memorable and enjoyable. From setting tables to collaborating with our culinary team, you'll be the face of our brand, providing...
-
Hospitality Service Associate
1 week ago
Derby, Derby, United Kingdom Marriott International Full timeJob SummaryAt Marriott International, we're committed to delivering exceptional experiences to our guests. As a Food and Beverage Service Expert, you'll play a vital role in ensuring that every interaction with our guests is memorable and enjoyable. From setting tables to collaborating with our culinary team, you'll be the face of our brand, providing...
-
ASM Derby
5 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout John GuestJohn Guest is a leading manufacturer of innovative products that make a positive impact on people's lives. Our commitment to excellence and sustainability drives us to deliver unrivalled returns while making a lasting difference. With global headquarters in Atlanta, Georgia, USA, and regional headquarters in Brisbane, Australia, and London,...
-
Derby Sales Professional
7 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout John GuestJohn Guest is a leading manufacturer of innovative products that make a positive impact on people's lives. Our commitment to excellence and sustainability drives us to deliver unrivalled returns while making a lasting difference. With global headquarters in Atlanta, Georgia, USA, and regional headquarters in Brisbane, Australia, and London,...
-
Derby Sales Professional
5 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout John GuestJohn Guest is a leading manufacturer of innovative products that make a positive impact on people's lives. Our commitment to excellence and sustainability drives us to deliver unrivalled returns while making a lasting difference. With global headquarters in Atlanta, Georgia, USA, and regional headquarters in Brisbane, Australia, and London,...
-
ASM Derby
7 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout John GuestJohn Guest is a leading manufacturer of innovative products that make a positive impact on people's lives. Our commitment to excellence and sustainability drives us to deliver unrivalled returns while making a lasting difference. With global headquarters in Atlanta, Georgia, USA, and regional headquarters in Brisbane, Australia, and London,...
-
Banquet Service Associate
5 days ago
Derby, Derby, United Kingdom Marriott International Full timeJob SummaryWe are seeking a skilled Event Attendant to join our Conference and Banqueting team at the four-star Breadsall Priory Marriott Hotels. As an Event Attendant, you will be responsible for ensuring the smooth execution of events from start to finish, providing exceptional service to our guests, and contributing to the success of our team.Key...
-
Banquet Service Associate
7 days ago
Derby, Derby, United Kingdom Marriott International Full timeJob SummaryWe are seeking a skilled Event Attendant to join our Conference and Banqueting team at the four-star Breadsall Priory Marriott Hotels. As an Event Attendant, you will be responsible for ensuring the smooth execution of events from start to finish, providing exceptional service to our guests, and contributing to the success of our team.Key...
-
Derby, Derby, United Kingdom John Guest Full timeAbout UsAt John Guest, we're a leading manufacturer of innovative plumbing and heating solutions. Our mission is to provide top-tier products and exceptional customer service to the plumbing industry.Job PurposeWe're seeking a highly skilled Plumbing Technical Support Specialist to join our team. As a key member of our technical support team, you'll provide...
-
Derby, Derby, United Kingdom John Guest Full timeAbout UsAt John Guest, we're a leading manufacturer of innovative plumbing and heating solutions. Our mission is to provide top-tier products and exceptional customer service to the plumbing industry.Job PurposeWe're seeking a highly skilled Plumbing Technical Support Specialist to join our team. As a key member of our technical support team, you'll provide...
-
Plumbing Technical Support Specialist
5 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout UsAt John Guest, we're a leading manufacturer of innovative plumbing and heating solutions. Our mission is to provide top-tier products and exceptional customer service to the industry.Job PurposeWe're seeking a skilled Plumbing Technical Support Specialist to join our team. As a key member of our technical support team, you'll provide expert guidance...
-
Plumbing Technical Support Specialist
7 days ago
Derby, Derby, United Kingdom John Guest Full timeAbout UsAt John Guest, we're a leading manufacturer of innovative plumbing and heating solutions. Our mission is to provide top-tier products and exceptional customer service to the industry.Job PurposeWe're seeking a skilled Plumbing Technical Support Specialist to join our team. As a key member of our technical support team, you'll provide expert guidance...
-
Customer Service Associate
4 weeks ago
Derby, Derby, United Kingdom The National Trust Full timeCustomer Service Associate - RetailOverviewWith a passion for engaging with individuals and a commitment to delivering exceptional service, you will greet and assist our patrons in the shop, addressing any inquiries they may have.Compensation: £11.50 per hourEmployment Type: Fixed term contractWork Schedule: 4 hours per weekFlexibility is essential to...
-
Customer Service Associate
4 weeks ago
Derby, Derby, United Kingdom Marston's Full timeJoin the Front of House Team at Marston's, where we pride ourselves on creating a lively and inviting environment for our patrons. As a key representative of Marston's, your role will focus on delivering outstanding service while enhancing your skills and career through various training opportunities.Key Responsibilities:Greet guests warmly and attend to...
