Overnight Operations Supervisor

3 weeks ago


Glasgow, Glasgow City, United Kingdom Marriott International Full time

Exciting Opportunity as a Nighttime Guest Services Leader

Are you seeking a vibrant role within the hospitality sector? Marriott International is on the lookout for a Nighttime Guest Services Leader to enhance our operations. This position is perfect for individuals who thrive in leadership roles and are dedicated to delivering outstanding guest experiences through superior service.

About the Company: Marriott International is a renowned name in the hospitality industry, continuously evolving to provide modern comfort and style. Our establishments are strategically located near popular attractions, offering a lively and welcoming environment for both guests and staff. We are excited to unveil newly upgraded facilities that enhance our service offerings.

Why Choose Marriott? Become part of a global hospitality leader and unlock your potential. Experience a world of opportunities and strive to be your best self at Marriott... Be you.

Your Role: As a Nighttime Guest Services Leader, you will oversee all hotel operations during the overnight hours. You will serve as the primary contact for guests, ensuring that the highest standards of hospitality and service are upheld throughout the night. Your responsibilities will include managing guest check-ins, addressing guest inquiries, completing reports, and ensuring a secure environment within the hotel.

Key Responsibilities:

Act as the main point of contact during the overnight shift. Guarantee exceptional hospitality and service at all times. Effectively resolve any guest or property-related concerns. Manage guest check-ins and check-outs. Accurately complete all necessary night audit procedures. Monitor and uphold the security of the hotel premises.

Desired Candidate: We are in search of a proactive individual with prior experience in the hospitality field. The ideal candidate should be a team-oriented, quick learner with excellent communication skills. Additional qualifications include:

Reliable and proactive attitude Strong communication abilities Essential Front Office Experience. Preferably a Personal License Holder and First Aider

Benefits:

Enjoy discounted stays and dining at Marriott hotels globally Access to leisure club facilities Exclusive discounts with leading brands Complimentary meals during shifts Staff parking available Opportunities for learning & development Employee Assistance Programme Dedicated benefits website

About Us: Marriott International operates over 500 locations worldwide, setting new benchmarks in hospitality for our guests. As a host with Marriott Hotels, you will play a vital role in delivering exceptional travel experiences. Join us in redefining the future of travel.

Marriott International is committed to promoting a diverse and inclusive workplace. We value non-discrimination and uphold a people-first culture, believing in equal opportunities for all individuals.



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