Overnight Operations Supervisor

3 weeks ago


Glasgow, Glasgow City, United Kingdom Marriott International Full time

Exciting Opportunity as a Nighttime Guest Services Leader

Are you ready to take on a pivotal role in the hospitality sector? Marriott International is on the lookout for a Nighttime Guest Services Leader to enhance our operations. This position is perfect for individuals who thrive in leadership roles and are dedicated to providing outstanding guest experiences through exceptional service.

About the Company: Marriott International is a renowned name in the hospitality industry, continuously evolving to meet the needs of our guests. Our properties are strategically located near major attractions, providing a lively and welcoming environment for both guests and staff. Be part of our exciting journey as we elevate our service offerings.

Why Choose Marriott? As a global leader in hospitality, Marriott offers a wealth of opportunities for personal and professional growth. Experience a culture that encourages you to be your best self and embrace your individuality.

Your Role: In the capacity of a Nighttime Guest Services Leader, you will oversee all hotel operations during the overnight hours. You will serve as the primary contact for guests, ensuring that the highest standards of hospitality and service are upheld throughout the night. Your responsibilities will include managing guest check-ins, addressing inquiries, completing necessary reports, and ensuring a secure environment within the hotel.

Key Responsibilities:

Act as the main point of contact during the overnight shift. Ensure exceptional hospitality and service are consistently delivered. Effectively resolve any guest or property-related concerns. Manage guest check-ins and check-outs efficiently. Accurately complete all required night audit procedures. Monitor and maintain the security of the hotel premises.

Desired Candidate: We seek a proactive individual with prior experience in the hospitality field. The ideal candidate should possess strong teamwork abilities, be a quick learner, and demonstrate excellent communication skills. Additional qualifications include:

Reliable and proactive attitude Strong interpersonal skills Essential Front Office Experience Preferably a Personal License Holder and First Aider

Benefits:

Enjoy discounted stays and dining at Marriott hotels globally Access to leisure club facilities Exclusive discounts with top brands Complimentary meals during shifts Staff parking available Opportunities for learning and development Employee Assistance Programme Dedicated benefits website

About Us: Marriott International operates numerous locations worldwide, setting benchmarks in hospitality for our guests. As a host with Marriott Hotels, you will play a crucial role in delivering remarkable travel experiences. Join us in redefining the future of travel.

Marriott International is committed to fostering a diverse and inclusive workplace. We value non-discrimination and uphold a people-first culture, believing in equal opportunities for all individuals.



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