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Operations Supervisor
2 months ago
Operations Supervisor at SSP Group
Salary: £12.63 per hour
Shift Schedule: Full-time, with shifts running from 8am to 9pm on weekdays and various shifts between 8am and 6pm on weekends.
Applicants must be at least 18 years old to fulfill certain responsibilities and handle alcohol.If you have a passion for culinary experiences and travel, this is the right opportunity for you. SSP Group is a leader in food service within travel environments, offering a wide array of delicious options for every traveler.
We collaborate with over 500 brands, including our own concepts like Upper Crust and Millie's Cookies, as well as renowned franchises such as M&S, Starbucks, and Burger King.
As an Operations Supervisor, you will set a standard in a dynamic setting, ensuring exceptional customer service. We are looking for an enthusiastic leader dedicated to fostering a successful team environment. If you excel in a fast-paced and rewarding atmosphere, this position could be your next career milestone.
WHY WORK WITH SSP GROUP AS AN OPERATIONS SUPERVISOR?
At SSP, we offer more than just jobs; we provide enriching career paths with numerous benefits:
75% discount on meals during your shift. Employee Discounts: Up to 50% off at various SSP brands and franchises across the UK. Friends and Family App: 20% discount available across select units (terms and conditions apply). Wellbeing App: Access to shopping discounts, GP appointments, a 24/7 helpline, and financial support for you and your family. Flexible Scheduling: We promote work-life balance to suit diverse lifestyles. Continuous Development: Benefit from award-winning training, apprenticeships, and growth programs to enhance your skills and advance your career. Health and Wellbeing Support: Comprehensive family-friendly leave and flexible working options. Inclusive Culture: We value diversity and inclusion, with various networks to support our employees. Engaging Activities: Participate in competitions and recognition programs. Financial Benefits: Pension plans, life assurance, share incentives, and competitive pay.AS AN OPERATIONS SUPERVISOR, YOUR RESPONSIBILITIES WILL INCLUDE:
A minimum of 1 year of supervisory experience in hospitality or retail. Creating a clean and inviting atmosphere that exceeds customer expectations while continuously improving service. Supporting your colleagues and ensuring a safe working environment, acting as the primary resource for daily inquiries. Overseeing the unit's opening and closing procedures, ensuring operational excellence and compliance with guidelines. Focusing on operational efficiency, staying informed about unit performance, and championing improvements. Recognizing and celebrating outstanding service within the team, leading by example and promoting a motivating environment. Building strong relationships, communicating effectively, and making informed decisions to ensure team success and exceptional customer service.SSP Group is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds.
