Supervisor - Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Supervisor to join our team at Shilling Brewing Company. As a Supervisor, you will play a key role in ensuring the smooth operation of our venue, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities
- Lead and manage a team of staff to deliver excellent customer service and achieve sales targets
- Ensure the venue is always clean, safe, and well-maintained
- Manage rotas and schedules to ensure adequate staffing levels
- Monitor and control stock levels, inventory, and cash handling
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
About Us
Glendola Leisure is a leading hospitality company operating a portfolio of bars, pubs, and restaurants across the UK. We are committed to providing exceptional customer experiences and creating a positive and inclusive work environment for our staff.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A fun and dynamic work environment
- Access to training and development programs
- A comprehensive benefits package, including private medical cover and employee assistance program
Requirements
- Previous experience in a supervisory or management role in the hospitality industry
- Excellent leadership and communication skills
- Ability to work under pressure and manage multiple tasks
- Strong attention to detail and organizational skills
- Passion for delivering exceptional customer service
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