Sales and Operations Manager
1 week ago
Job Overview:
Tiffany & Co. is seeking a highly skilled and experienced Team Leader to join our sales and operations team. As a key member of our team, you will be responsible for leading, developing, and supporting sales and operations team members to meet sales goals.
Key Responsibilities:
- Lead and develop sales and operations team members to achieve sales targets and improve overall store performance.
- Build and maintain strong relationships with internal and external clients to drive sales growth and customer satisfaction.
- Develop and implement strategies to create a climate of customer service excellence and client development.
- Focus on overall store management, including team development, scheduling, and training to ensure a high-performing team.
Accountabilities:
- Partner with the Store Manager to achieve sales targets and drive business growth.
- Coach sales professionals on effective selling behaviors and provide feedback to improve performance.
- Implement clienteling programs to develop and retain customer loyalty and drive sales growth.
- Motivate and develop sales professionals through coaching, performance management, and training to ensure a high-performing team.
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