Senior Lodge Coordinator
3 weeks ago
Location: Meadow Lodge
About the Role
Churchill Estates Management Ltd is seeking a dedicated and experienced Lodge Manager for our retirement community. This role is ideal for individuals who thrive in a people-oriented environment and possess a strong background in administration and customer service. As a Lodge Manager, you will play a crucial role in coordinating community activities and ensuring a seamless living experience for our residents.
In this position, you will report directly to the Area Manager and will be responsible for overseeing property maintenance while delivering exceptional service to our residents. This autonomous role positions you as the primary contact on-site, fostering a friendly and supportive atmosphere for residents. Your responsibilities will include liaising with various stakeholders, managing contractors, scheduling maintenance tasks, conducting health and safety assessments, and organizing events and activities.
About You
The ideal candidate will have experience in fields such as retirement living, social housing, hospitality, or health and social care. A successful Lodge Manager is someone who enjoys being 'front of house' and is committed to providing outstanding customer service alongside strong administrative capabilities.
Your enthusiasm for delivering excellent service is essential. With a focus on enhancing the quality of life for residents, you should possess an outgoing personality and a genuine love for engaging with people. You will need to demonstrate sensitivity and diplomacy while also being efficient and assertive in managing the safety and security of the community.
Although this role involves significant social interaction, you should also be comfortable working independently and using your initiative. Proficiency in administration and computer skills, particularly with Microsoft Office applications like Excel and Outlook, is required to effectively manage events and maintenance tasks.
About Us
Churchill Estates Management Ltd is a forward-thinking managing agent specializing in privately owned leasehold retirement accommodation. We manage over 220 developments nationwide, providing property services and customer care to thousands of retired individuals.
As we continue to grow and expand, we invite you to join our professional and award-winning team, dedicated to delivering exceptional customer service.
How You'll Be Rewarded
Annual holiday entitlement of 24 days + Bank HolidaysA day off on your BirthdayLife AssuranceEye Care reimbursementColleague Introduction reward schemeProfessional development and qualificationsThorough induction and ongoing trainingImmensely rewarding workWe are committed to finding the best talent to join our team and uphold our values.
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