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Lodge Operations Coordinator

2 months ago


Billericay, Essex, United Kingdom Churchill Estates Management Ltd Full time
Position Overview

Salary: £8,543 per annum (based on 13 hours per week), with attractive benefits included.

Working Hours: Thursday and Friday, from 09:00 am to 16:00 pm, including a 30-minute lunch break.

Location: Park Lodge, Billericay

Role Summary

Churchill Estates Management Ltd is seeking a dedicated individual with a passion for community engagement and a strong background in administration and customer relations to join our retirement community as a Part-time Lodge Manager. This role involves working two days a week in a job share arrangement, providing a unique opportunity to positively impact the lives of our residents.

As a key member of our team, you will be responsible for organizing activities, overseeing the development, managing contractors, and conducting health and safety assessments. Your role will be essential in fostering a supportive environment for our Home Owners.

Key Responsibilities
  • Act as the primary contact for residents, contractors, and internal colleagues.
  • Ensure the property is well-maintained and services are delivered to a high standard.
  • Coordinate events and activities that enhance the community experience.
  • Perform regular safety checks and maintain compliance with health regulations.
Candidate Profile

The ideal candidate will possess a strong commitment to customer service, demonstrating an outgoing and approachable demeanor. You should be capable of handling sensitive situations with tact and discretion while also exhibiting the assertiveness needed to ensure the safety and security of the premises.

Independence and initiative are crucial, as you will often work autonomously. Proficiency in administration and familiarity with Microsoft Office applications, particularly Outlook, is essential.

This position is well-suited for individuals with experience in sectors such as retirement living, social housing, hospitality, or health and social care. A successful Lodge Manager thrives in a front-facing role, dedicated to delivering exceptional service and maintaining excellent organizational skills.

About Churchill Estates Management Ltd

We are a forward-thinking managing agent specializing in privately owned leasehold Retirement Living accommodations. With over 200 developments under our management, we provide services to more than 10,000 retired individuals across the country.

Our commitment to growth and excellence is reflected in our company values: Trust, Openness, Respect, Communication, and Honesty.

Benefits
  • Annual leave entitlement of 24 days plus Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance coverage.
  • Reimbursement for Eye Care expenses.
  • Incentives for colleague referrals.
  • Opportunities for professional development and training.
  • Comprehensive induction and ongoing support.
  • Meaningful and rewarding work.

We are eager to welcome individuals who align with our values and are committed to enhancing the lives of our residents.