Heart Failure Administrative Coordinator

4 weeks ago

Billericay, Essex, United Kingdom NELFT North East London Foundation Trust Full time

Position Overview

The objective of this position is to delineate the responsibilities and expectations associated with the role. This ensures that all tasks performed by our personnel are clearly defined and executed under established guidelines. The individual in this role will be expected to assist their team, department, and organization in upholding the Trust's core values in their daily activities. These values include:

  • Prioritizing the needs of individuals
  • Emphasizing quality in all endeavors
  • Fostering innovation and continuous improvement
  • Maintaining professionalism and integrity
  • Encouraging independence, opportunity, and choice

Key Responsibilities

The successful candidate will demonstrate exceptional organizational skills and cultivate positive relationships with colleagues. Strong communication abilities are essential, along with the capacity to manage workload effectively to ensure timely and safe completion of tasks.

Responsibilities include:

  • Addressing inquiries and taking appropriate actions on behalf of the service, whether via phone or written correspondence, within agreed timelines.
  • Establishing and maintaining electronic filing systems, with familiarity in relevant software.
  • Coordinating and documenting minutes or notes during internal meetings.
  • Receiving and processing referrals through various channels, including phone and email, and scheduling appointments with clinicians.
  • Managing inventory, including ordering supplies and ensuring proper stock rotation.
  • Utilizing electronic procurement systems for ordering stationery and other materials, including tracking deliveries and addressing shortages.
  • Retrieving and documenting patient information in accordance with service protocols.
  • Participating in audits and surveys as required, and assisting in the preparation of audit reports.
  • Collaborating with the IT department to resolve software and hardware issues.

About NELFT

NELFT places significant emphasis on the proper onboarding and integration of new employees into the Trust. All new hires will undergo a comprehensive orientation program that includes mandatory training, systems training, and equipment allocation. This process also provides opportunities to engage with senior management and participate in sessions focused on employee engagement and well-being.

Probationary Period

This position is subject to a probationary period, with exceptions for internal applicants under specific conditions.

High Cost Area Supplement

This role includes a High Cost Area Supplement of 5% of the base salary, with a minimum and maximum payment structure for part-time positions.

Certificates of Sponsorship

While we are a registered sponsor organization, sponsorship is not available for all job roles. Eligibility should be verified under the UKVI points-based system.

Job Responsibilities

The ideal candidate will possess strong administrative capabilities and foster effective working relationships with colleagues. Excellent communication skills and the ability to prioritize tasks are essential for ensuring that responsibilities are fulfilled efficiently.

For further details regarding this role and employment at North East London NHS Foundation Trust, please refer to the attached job description and person specification. We encourage applicants to review these documents closely when preparing their application.

We welcome applications from individuals who may not meet all the specified criteria, as any necessary development to support success in the role can be discussed during the interview process.

Essential Qualifications

  • Experience in NHS environments
  • Proficiency in Microsoft Office applications
  • Familiarity with NHS IT systems
  • Relevant work experience

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