Critical Care Consultant with Specialized Focus
3 weeks ago
Overview of the Role
We are seeking to appoint a Consultant in Critical Care who possesses a specialized interest in this vital area of healthcare. This position is integral to our commitment to delivering exceptional patient care and support within the critical care environment.
The ideal candidate will demonstrate strong interpersonal skills, effective communication abilities, and a compassionate approach when interacting with patients, families, and healthcare professionals.
Candidates should exhibit the personal attributes necessary to maintain composure in challenging situations, ensuring that patient concerns are addressed promptly and effectively. Active listening skills are essential to accurately identify and resolve issues presented.
Organizational skills and teamwork are crucial for managing the demands of this busy role. A solid educational background, including GCSEs in mathematics and English, is required. Proficiency in computer applications, particularly Microsoft Office, is essential. Previous experience within the NHS and familiarity with patient information systems would be advantageous.
Key Responsibilities
The Consultant will play a pivotal role in enhancing the quality of care provided to patients in critical situations. Responsibilities include:
- Supporting the critical care team in delivering a comprehensive and integrated service.
- Ensuring that patients and their families receive accessible and credible support throughout their care journey.
- Facilitating effective communication between patients, families, and healthcare staff to address queries and concerns.
- Collaborating with senior management and service leaders to review and respond to issues raised, ensuring timely and clear communication.
- Engaging with external organizations and stakeholders as necessary to enhance service delivery.
Working with Mid Cheshire Hospitals NHS Foundation Trust
Mid Cheshire Hospitals NHS Foundation Trust is dedicated to providing a comprehensive range of hospital and community services. Our mission is to inspire hope and deliver outstanding care to the communities we serve, ensuring that every patient receives the highest standard of treatment.
Detailed Responsibilities
The Consultant will be responsible for:
- Offering immediate assistance to patients and their families, ensuring concerns are addressed swiftly and effectively.
- Handling sensitive issues raised by vulnerable populations, including children and individuals with mental health challenges.
- Working collaboratively with patients and families to navigate complex situations, providing compassionate and tactful responses.
- Independently managing a caseload of critical care cases, prioritizing effectively without direct supervision.
- Building and maintaining positive relationships with external agencies to facilitate effective communication and support.
- Ensuring compliance with national guidelines in the processing of patient concerns and complaints.
Candidate Profile
Experience
Essential Criteria
- Experience in customer service and complaint resolution.
Desirable Criteria
- Previous experience within the NHS.
Skills
Essential Criteria
- Proficiency in Microsoft Office applications.
Desirable Criteria
- Familiarity with Ulysses and PCS systems.
Education
Essential Criteria
- GCSE level education.
Important Information
The successful candidate will have access to vulnerable individuals and will be subject to the Rehabilitation of Offenders Act. A Disclosure and Barring Service check will be required.
Additional Notes
We are committed to providing a flexible working environment and encourage discussions regarding any specific requirements.
Recruitment Process
All applications will be assessed based on the Trust's values and the criteria outlined in this job description.
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