External Communications Specialist

3 weeks ago


Whiteley, Hampshire, United Kingdom NATS Full time

NATS stands as the premier air navigation service provider in the UK, managing over 2 million flights annually. Our organization delivers air traffic control services from two central hubs, supporting airports across the UK, while also offering a diverse array of commercial solutions to more than 30 countries worldwide. Our workforce is integral to our mission of enhancing aviation safety and efficiency.

As an External Communications Specialist, you will play a pivotal role in shaping and executing our external communications strategy for the Airspace and Future Operations program, aligning with NATS' overarching vision and strategic priorities.

We have two distinct roles available, each focusing on different areas of expertise, based on your experience:
(i) Consultation, Engagement, and Change
(ii) Content and Digital Communications
If you have a preference for either specialization, please indicate this in your application.

Key Responsibilities:

  • Collaborate with the PR & Comms Manager and Head of Corporate & Community Affairs to devise and implement tailored external communications and engagement strategies that resonate with NATS' vision and objectives.
  • Address business challenges by formulating suitable solutions and providing in-house consultancy, thereby informing and influencing subject matter experts to enhance their communication skills.
  • Develop and execute high-quality communications, engagement, and consultation strategies, considering a variety of external factors.
  • Engage proactively with various departments within NATS to ensure that external messaging is coherent and consistently conveyed.
  • Utilize creative problem-solving techniques to foster the ongoing and effective development of communication plans that engage external stakeholders.
  • Work alongside the broader Communications team to elevate the importance of communications, ensuring alignment of messaging and activities while sharing opportunities.

Essential Qualifications and Skills:

  • Extensive experience in external communications within a prominent organization.
  • Exceptional communication, writing, and editorial capabilities.
  • Strong understanding of political and economic contexts, with the ability to deliver impactful creative communications to a diverse audience.
  • A blend of refined diplomacy and business insight that extends beyond mere communications.
  • Capacity to customize solutions for non-standard business challenges.
  • Personable demeanor with excellent influencing abilities and the capacity to navigate resistance.
  • Ability to operate at both strategic and tactical levels, with meticulous attention to detail and a drive for excellence.
  • Self-motivated with the organizational skills necessary to manage multiple projects involving various stakeholders and shifting priorities.
  • Confident networking abilities, with an understanding of how to effectively establish and leverage media and industry contacts.
  • Proactive team collaborator.

Additional Information:

We take pride in offering a comprehensive total rewards package designed to support your personal and professional growth. Alongside a competitive salary that undergoes regular reviews, you will benefit from a generous leave policy, a leading defined contribution pension scheme, optional benefits, retail discounts, wellness support, and extensive learning and development opportunities.

Our agile working model provides enhanced flexibility and choice regarding work arrangements, allowing for a blend of office-based and remote work.

If you are passionate about advancing aviation and ensuring safety in the skies, we welcome individuals from diverse backgrounds and experiences to contribute to our mission.



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