Motor Claims Specialist

4 weeks ago


Whiteley, Hampshire, United Kingdom MPJ Recruitment Ltd Full time £30,000
Position: Motor Claims Specialist
Type: Full-time / Permanent
Schedule: Monday to Friday, 35 hours per week (hybrid working available)

MPJ Recruitment Ltd is seeking to enhance our Motor Division by welcoming individuals with diverse levels of experience in motor claims management.

The ideal candidate will possess excellent communication and negotiation skills, demonstrating a strong commitment to fostering customer relationships while serving as the primary point of contact.

Key Areas of Focus:
  • Third-party damage claims
  • Customer own damage claims
  • Credit hire and fraud investigations
  • Personal injury claims

Responsibilities of the Motor Claims Specialist:
  • Efficiently document, manage, and resolve claims in alignment with our operational standards, ensuring that files are maintained within our service benchmarks.
  • Recognize and address potential fraudulent claims, taking appropriate actions as per established guidelines.
  • Uphold all regulatory obligations consistently, including Treating Customers Fairly (TCF), Data Protection Act (DPA), Anti-Money Laundering (AML), and Anti-Bribery principles, ensuring compliance among all team members.
  • Adhere to health and safety regulations at all times.

Benefits for the Motor Claims Specialist:
  • Enhanced contributory pension scheme
  • Complimentary parking facilities
Additional Perks:
  • 32 days of annual leave
  • Hybrid working options
  • Performance-based bonuses
  • Flexible benefits package
  • Enhanced family leave policies
  • Electric vehicle scheme
  • Share purchase program with interest-free loans


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