Claims Handler

6 days ago

Whiteley, United Kingdom MPJ Recruitment Ltd Full time
Job Description

**Job Title:** Claims Handler - Motor Injury

**Company:** MPJ Recruitment Ltd

**Location:** Hampshire area

We are seeking a highly skilled and experienced Claims Handler - Motor Injury to join our team. As a Claims Handler - Motor Injury, you will be responsible for handling motor injury claims from initial contact to settlement.

Key Responsibilities:
  • Proactively record, process, and settle claims in accordance with our principles and procedures, and maintain files within our service standards.
  • Ensure that all files are reserved accurately and promptly within our reserving philosophy.
  • Be personally responsible for ensuring the reserves fully reflect the level of damages on each file.
  • Process payments as required in accordance with your authorities.
  • Identify and champion potential fraudulent claims and action as per guidelines.
  • Ensure liability is agreed within existing case law and accident circumstances.
  • Effectively negotiate with customers, suppliers, and all relevant third-party representatives.
  • Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML, and Anti-Bribery principles, and ensure all direct reports are compliant.
  • Comply with health and safety policies at all times.
Requirements:
  • Experience of dealing with third-party damage claims, customer own damage claims, credit hire/fraud, and personal injury claims.
  • Ability to proactively record, process, and settle claims in accordance with our principles and procedures.
  • Strong communication and negotiation skills.
  • Ability to work accurately and efficiently within our service standards.
  • Knowledge of regulatory requirements, including TCF, DPA, AML, and Anti-Bribery principles.
Benefits:
  • Enhanced contributory pension.
  • Free parking.
  • 32 days holiday.
  • Hybrid working.
  • Performance-related bonus.
  • Flexible benefits.
  • Enhanced family leave.
  • Electric car scheme.
  • Voluntary benefits schemes.
  • Share purchase scheme with interest-free loans.

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